Lead SOC Operator: Access Control & CCTV Mastery

Securitas Security Services USA, Inc.; Wilmington (MA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) Matching

Vacation Pay

Free Uniforms

Weekly Paychecks

Job summary

Securitas Security Services USA, Inc. is seeking an experienced Lead SOC Operator to support security operations in a high-end corporate environment.

The role focuses on access control, badging, CCTV, and security technology, with responsibility for monitoring multiple systems and delivering professional service. You will manage access credentials, respond to alarms, and maintain records while utilizing Microsoft Office for reporting and daily operations.

Qualifications

• Experience with access control systems.
• Badging experience.
• CCTV experience.
• Proficiency with Microsoft Excel, Word, Outlook.
• Experience with emergency notification platforms (Everbridge, etc.).

Responsibilities

• Monitor and operate security systems, including access control, CCTV, alarm monitoring, and badging systems.
• Manage and maintain employee and visitor access credentials and badging activities.
• Monitor security cameras and respond to suspicious activity or security events.
• Respond to alarms and security system notifications per established procedures.
• Maintain accurate security records, logs, reports, and documentation.
• Communicate effectively with security personnel, client representatives, employees, and other stakeholders.

Skills

Access control

Badging

CCTV

Security tech

Excel

Customer service

Alarm monitoring

Tools

C-CURE

Everbridge

Microsoft Office

Job description

Securitas Security Services USA, Inc. is seeking an experienced Lead SOC Operator to support security operations in a high-end corporate environment.

The role focuses on access control, badging, CCTV, and security technology, with responsibility for monitoring multiple systems and delivering professional service. You will manage access credentials, respond to alarms, and maintain records while utilizing Microsoft Office for reporting and daily operations.