Lead Slot Floor Supervisor – Elevate Guest Experience

Menominee Casino Resort; Keshena (WI); On-site; USD 40,000 - 60,000; Full time

Job summary

Menominee Casino Resort in Wisconsin seeks a Slot Supervisor to oversee slot floor operations, ensure player satisfaction, and coordinate teams across shifts. The role requires visibility on the gaming floor and strong adherence to procedures.

Candidates should have a high school diploma, experience with guests, and basic computer skills; familiarity with slot machines is preferred. This full-time position may involve evenings and holidays and offers footing within the casino staff.

Qualifications

• Must have a high school diploma or equivalent.
• Technical knowledge of video and slot machines preferred.
• Two years’ experience working with guests.
• Slot Technician or Machine Attendant experience is ideal.

Responsibilities

• Supervises the operation of slot machines and floor staff.
• Plans daily staff assignments and break schedules.
• Handles guest disputes and ensures guest satisfaction.
• Ensures compliance with policies, procedures and training.

Skills

Supervisory experience

Computer skills

Organizational skills

Communication skills

Education

High School Diploma or equivalent

Technical knowledge of video and slot machines

Two years’ experience working with guests

Slot Technician and/or Machine Attendant experience

Job description

Menominee Casino Resort in Wisconsin seeks a Slot Supervisor to oversee slot floor operations, ensure player satisfaction, and coordinate teams across shifts. The role requires visibility on the gaming floor and strong adherence to procedures.

Candidates should have a high school diploma, experience with guests, and basic computer skills; familiarity with slot machines is preferred. This full-time position may involve evenings and holidays and offers footing within the casino staff.