Lead Site Reliability Engineer: Reliability & Automation

JPMorganChase; Jersey City (NJ); Presencial; USD 140.000 - 190.000; Jornada completa

Descripción de la vacante

JPMorgan Chase in Jersey City is seeking a Lead Site Reliability Engineer to improve reliability, resilience, and operational performance across hybrid platforms, spanning modern distributed systems and mainframe.

You will lead SRE practices, oversee monitoring, incident response, automation, capacity planning, and governance with cross-team collaboration to strengthen availability and reduce toil. The role emphasizes blameless post-incident reviews and defining SLIs/SLOs.

Formación

• Experience in Site Reliability Engineering or equivalent production reliability roles.
• Strong knowledge of production distributed systems (Linux, networking, containers and/or cloud).
• Hands-on monitoring/observability skills (metrics, logs, traces) and dashboarding.

Responsabilidades

• Lead adoption and operationalization of SRE practices (SLIs/SLOs, error budgets, post-incident reviews).
• Design and improve monitoring/observability across metrics, logs, traces, and telemetry.
• Establish alerting standards, dashboards, and runbooks to improve readiness.
• Drive automation initiatives (self-service, self-healing, automated remediation, CI/CD controls).
• Identify and reduce operational toil via tooling and platform improvements.
• Improve incident management, response coordination, and RCA-based improvements.
• Support capacity planning, performance engineering, and resilience testing.
• Collaborate with application, infrastructure, and operations teams to standardize reliability patterns.
• Contribute to governance and operational health reporting.

Conocimientos

SRE leadership

Distributed systems

Monitoring/observability

Automation/CI-CD

Mainframe integration

Stakeholder communication

Descripción del empleo

JPMorgan Chase in Jersey City is seeking a Lead Site Reliability Engineer to improve reliability, resilience, and operational performance across hybrid platforms, spanning modern distributed systems and mainframe.

You will lead SRE practices, oversee monitoring, incident response, automation, capacity planning, and governance with cross-team collaboration to strengthen availability and reduce toil. The role emphasizes blameless post-incident reviews and defining SLIs/SLOs.