Automotive Dispatcher: Optimize Tech Workflow & Service

Dave-Wright-Nissan-Subaru; Hiawatha (IA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Paid Vacation

Health Insurance

401K with company contributions

Stipend program

Job summary

Dave Wright Nissan Subaru is seeking a Dispatcher in Iowa to manage technician dispatching and shop workflow. The role involves scheduling appointments, handling repair-related paperwork, and relaying information to technicians for timely completion of work.

The ideal candidate has hands-on experience as a technician-turned-dispatcher, exceptional communication, and a collaborative, problem-solving approach to keep guests satisfied and the service department running smoothly.

Qualifications

• Experience in dispatcher duties within an automotive shop or dealership.
• Excellent communication skills, both with guests and staff.
• Able to solve problems quickly and keep workflow on track.
• Comfortable coordinating across departments to reach goals.
• Detail oriented and organized in scheduling and paperwork.

Responsibilities

• Manage technician dispatching and shop workflow.
• Schedule appointments.
• Complete paperwork related to automotive repairs.
• Relay pertinent information to technicians for completion of work.
• Follow up on detail-oriented tasks.
• Communicate with guests, management and other departments to solve problems.
• Collaborate with other departments to accomplish common goals.
• Other duties as required.

Skills

Dispatcher experience

Strong communication

Problem solving

Team oriented

Organized

Job description

Dave Wright Nissan Subaru is seeking a Dispatcher in Iowa to manage technician dispatching and shop workflow. The role involves scheduling appointments, handling repair-related paperwork, and relaying information to technicians for timely completion of work.

The ideal candidate has hands-on experience as a technician-turned-dispatcher, exceptional communication, and a collaborative, problem-solving approach to keep guests satisfied and the service department running smoothly.