Lead Shift Manager: Elevate Guest Experience & Team Wins

Sonic Drive-In; Bolivar (AL); On-site; USD 19,000 - 25,000; Full time

Job summary

Sonic Drive-In in Bolivar, AL is seeking a Shift Manager to support the General Manager in daily restaurant operations. You will lead team members, ensure fast, friendly service, and uphold food safety and cleanliness standards to deliver a SuperSONIC experience to every guest.

This role requires strong leadership and communication, the ability to stay calm during busy periods, and the skill to coach staff while managing labor, food, and guest service in compliance with company policies.

Qualifications

• Excellent leadership and communication skills.
• High standards for self and the team.
• Positive attitude during rushes or stressful situations.
• Resiliency – trying different approaches to solve a problem; working to get better every day.
• Eagerness to learn and grow professionally and personally.
• Ability to prioritize and complete tasks accordingly.
• Effective communication skills; basic math and reading skills.
• Willingness to work irregular hours, including nights, weekends, and/or holidays.

Responsibilities

• Assist with hiring, training, supervising, and developing staff.
• Ensure guest satisfaction by delivering a SuperSONIC experience.
• Coach team to understand their roles and the big picture.
• Maintain upbeat, positive shift atmosphere.
• Manage food, paper, and labor costs.
• Enforce safety, sanitation, and compliance with laws.
• Provide continuous feedback and set clear expectations.

Skills

Leadership

Communication

Customer service

Problem solving

Teamwork

Time management

Job description

Sonic Drive-In in Bolivar, AL is seeking a Shift Manager to support the General Manager in daily restaurant operations. You will lead team members, ensure fast, friendly service, and uphold food safety and cleanliness standards to deliver a SuperSONIC experience to every guest.

This role requires strong leadership and communication, the ability to stay calm during busy periods, and the skill to coach staff while managing labor, food, and guest service in compliance with company policies.