Guest-Experience Shift Manager

Sonic Drive-In; Nixa (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Sonic Drive-In is seeking a Shift Manager to assist the General Manager in daily restaurant operations, ensuring quality food, a clean environment, and efficient service. You will lead a team, coach for performance, and strive to create a SuperSONIC experience for every guest.

Key responsibilities include supervising staff, managing costs related to food, paper, and labor, and enforcing safety and sanitation standards while complying with all applicable laws.

Qualifications

• Experience leading teams in a fast-paced environment is preferred.
• Strong communication and guest-service mindset are essential.
• Willingness to work irregular hours, including nights, weekends, and holidays.

Responsibilities

• Assist the General Manager in daily restaurant operations.
• Supervise and coach team members to ensure a SuperSONIC experience for guests.
• Help control food, paper, labor, and guest service costs while maintaining safety and sanitation standards.
• Provide clear expectations and feedback to staff during shifts.
• Create a positive, energetic atmosphere on shift to keep morale high.

Skills

Leadership

Communication

Positive attitude

Resiliency

Willingness to learn

Task prioritization

Math/Reading basics

Job description

Sonic Drive-In is seeking a Shift Manager to assist the General Manager in daily restaurant operations, ensuring quality food, a clean environment, and efficient service. You will lead a team, coach for performance, and strive to create a SuperSONIC experience for every guest.

Key responsibilities include supervising staff, managing costs related to food, paper, and labor, and enforcing safety and sanitation standards while complying with all applicable laws.