Lead Servicing Specialist

Stellantis Financial Services US; Atlanta (GA); On-site; USD 65,000 - 85,000; Full time

Job summary

Stellantis Financial Services US is seeking a Servicing Specialist III to lead complex maintenance transactions in loan and lease servicing. You will generate reports, ensure accuracy, and train other specialists while guiding compliance with established procedures.

As a key contributor, you will collaborate with cross-functional teams, implement process improvements, and stay current with regulatory best practices in servicing.

Qualifications

• Minimum 3 years in lending or captive finance operational environment.
• Ability to manage complex servicing tasks with accuracy.
• Strong problem-solving and customer service skills.
• Proactive in training and mentoring team members.

Responsibilities

• Manage complex maintenance transactions on loan and lease files.
• Generate reports to analyze servicing data.
• Lead training for other specialists.
• Ensure compliance with procedures and regulations.
• Identify process improvements with the team.
• Handle escalated issues and cross-functional collaboration.
• Stay informed on servicing regulations and best practices.

Skills

Problem solving

Customer service

Communication skills

Professionalism

Organizational skills

Adaptability

Leadership

Education

High school diploma or equivalent

Bachelor’s degree in a related field

Tools

MS Office

Job description

Stellantis Financial Services US is seeking a Servicing Specialist III to lead complex maintenance transactions in loan and lease servicing. You will generate reports, ensure accuracy, and train other specialists while guiding compliance with established procedures.

As a key contributor, you will collaborate with cross-functional teams, implement process improvements, and stay current with regulatory best practices in servicing.