Senior Servicing Systems Engineer

First Investors Financial Services, Inc.; Dallas, Northern (TX, KY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Stellantis Financial Services, Inc (SFS) seeks a Sr. Technical Administrator to ensure reliability, security, and performance of core Servicing Platforms across the organization.

You will provide advanced technical support, configure and administer systems, and collaborate with business and technology teams to improve capabilities. You will ensure compliance with SOX and PCI-DSS, mentor staff, and drive operational improvements while supporting vendor relations and platform updates.

Qualifications

• Minimum 3 years in a technical, administrative, or related systems role.
• Experience with system administration, access control, and platform maintenance.
• Preferred experience in financial services or auto lending.

Responsibilities

• Administrate and maintain enterprise Servicing Systems (e.g., Loan Manager, Salesforce, SharePoint).
• Provide Tier 2/3 technical support for complex issues.
• Perform health checks, backups, and performance monitoring.
• Manage user access and RBAC in alignment with security standards.
• Collaborate with Servicing, Originations, Dealer Services, Accounting, and Compliance teams to implement improvements.
• Coordinate with vendors for enhancements, testing, deployments.
• Create and maintain documentation and mentor junior staff.
• Support updates and compliance initiatives (SOX, PCI-DSS).
• Perform additional duties as needed.

Skills

System administration

Troubleshooting

Security & compliance

Documentation

Cross-functional collaboration

Agile methodologies

Education

Bachelor’s degree in STEM or related field

Tools

Salesforce

SharePoint

Active Directory

Job description

Stellantis Financial Services, Inc (SFS) seeks a Sr. Technical Administrator to ensure reliability, security, and performance of core Servicing Platforms across the organization.

You will provide advanced technical support, configure and administer systems, and collaborate with business and technology teams to improve capabilities. You will ensure compliance with SOX and PCI-DSS, mentor staff, and drive operational improvements while supporting vendor relations and platform updates.