Lead ServiceNow Platform Architect

Ondaro; United States; On-site; USD 150,000 - 170,000; Full time

Benefits offered by this job

Paid training and ServiceNow certs

Education and career development

Equal opportunity employer

Job summary

Ondaro is seeking an experienced ServiceNow Platform Support Architect to join our team. You will lead the architectural design, development, and deployment on the ServiceNow platform, coordinating with analysts, architects, and engineers to deliver out-of-the-box and custom solutions for clients.

You will guide workshops, act as the technical interface to customers, and mentor other technical team members while driving best practices and platform standards.

Qualifications

• 5+ years of experience implementing and integrating ServiceNow.
• Certified System Administrator.
• HAM/SAM CIS Certifications.
• Degree in Information Technology, Business, or related field (preferred); or equivalent combination of education, training, and experience.
• Hands-on development experience.
• Expert-level proficiency in ServiceNow product lines with CIS certifications (e.g., Sec/Risk, CSM, ITOM).
• Experience scripting in ServiceNow using JS: Business Rules, Client Scripts, UI Actions, UI Pages, Angular JS, Jelly, etc.

Responsibilities

• Lead onsite and virtual technical requirements gathering workshops.
• Act as the key technical interface between the customer and the development team.
• Lead a team of internal technical resources to deliver support, enhancements, and project deliverables.
• Take ownership of the quality of the technical requirements delivered to business users on the ServiceNow platform.
• Lead the architectural design, development, deployment, and technical quality of the ServiceNow platform and integrations.
• Identify opportunities for improvement based on ServiceNow capabilities and advocate continuous improvement.

Skills

ServiceNow Implementation

JS Scripting

Hands-on development

Education

Degree in IT or Business

Job description

Ondaro is seeking an experienced ServiceNow Platform Support Architect to join our team. You will lead the architectural design, development, and deployment on the ServiceNow platform, coordinating with analysts, architects, and engineers to deliver out-of-the-box and custom solutions for clients.

You will guide workshops, act as the technical interface to customers, and mentor other technical team members while driving best practices and platform standards.