Remote ServiceNow Architect - IT Modernization Lead

Lightfeather Io Llc; Alexandria (VA); Remote; USD 150,000 - 170,000; Full time

Job summary

LightFeather is seeking a highly skilled ServiceNow Architect for a fully remote position based in the United States. The role focuses on designing, implementing, and optimizing ServiceNow solutions to support IT modernization initiatives.

Candidates should have extensive experience in platform architecture, integrations, and customization, with a strong track record of improving service delivery and operational efficiency.

Qualifications

• 5+ years of experience as a ServiceNow Architect or in a similar role.
• Active Secret or higher clearance required.
• CSA certification is required.
• Experience with ServiceNow integrations, custom development, and troubleshooting.
• Expertise in ITSM, ITOM, HRSD, Security Operations, Service Catalog, and Reporting.

Responsibilities

• Design and optimize scalable ServiceNow solutions aligned with business and IT requirements.
• Lead ServiceNow implementations including solution design, technical planning, and phased deployments.
• Collaborate with cross-functional teams to translate business needs into detailed technical requirements.

Skills

ServiceNow architecture

Integrations

Troubleshooting

JavaScript

REST APIs

HTML/CSS

Agile & DevOps

Tools

ServiceNow App Engine

Flow Designer

Jira

Jenkins

GitHub

Job description

LightFeather is seeking a highly skilled ServiceNow Architect for a fully remote position based in the United States. The role focuses on designing, implementing, and optimizing ServiceNow solutions to support IT modernization initiatives.

Candidates should have extensive experience in platform architecture, integrations, and customization, with a strong track record of improving service delivery and operational efficiency.