Lead ServiceNow Developer - ITSM, CSM & Integrations

Spsnorthamerica; New York (NY); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Career growth

Learning & development

Recognition programs

Paid time off

Bonuses

Comprehensive benefits

Job summary

SPS is seeking a highly skilled ServiceNow Developer with 7+ years of experience in ServiceNow design, development, and implementation, spanning ITSM, CSM, CMDB, IT Asset Management, integrations, and portal development.

Responsibilities include implementing ITIL-based processes, customizing the toolset, writing scripts and integrations, and owning technical solutions across ITSM/CSM with administrative and development duties.

Qualifications

• IT degree or relevant tertiary education in Computer Science.
• Experience with ITSM tools and ITIL processes such as Incident, Change, Problem, and Configuration Management.
• Experience with REST/SOAP integrations and script development.
• Proficiency in JavaScript, CSS, HTML, Angular and REST API integration.

Responsibilities

• Proven experience implementing ITSM tools; demonstrated experience with Incident Management, Service Request Management, Problem Management, Change Management, Configuration Management and other ITIL process areas
• Practical experience in the creation or modification of the relevant ITSM toolset components
• Writing scripts, business rules, UI and data policies, REST/SOAP integrations, scoped App, reports, script includes, Knowledge management, loading of data through Import Sets
• The ServiceNow Developer is responsible for developing, design and own technical solutions on the ServiceNow ITSM / CSM module. The Service Now Developer will provide administration, application development, maintenance, and technical support
• Communication & Documentation
• Proficiency in scripting, including JavaScript, CSS, HTML, Angular and REST API integration experience

Skills

ServiceNow

JavaScript

CSS

HTML

Angular

REST APIs

Education

IT degree or relevant tertiary education in Computer Science

Job description

SPS is seeking a highly skilled ServiceNow Developer with 7+ years of experience in ServiceNow design, development, and implementation, spanning ITSM, CSM, CMDB, IT Asset Management, integrations, and portal development.

Responsibilities include implementing ITIL-based processes, customizing the toolset, writing scripts and integrations, and owning technical solutions across ITSM/CSM with administrative and development duties.