Lead ServiceNow Developer

Veracity Ventures Inc.; New York (NY); Hybrid; USD 150,000 - 190,000; Full time

Benefits offered by this job

Flexible work from home options

Job summary

Veracity Ventures Inc. in New York City seeks a Lead ServiceNow Developer to design, build, and optimize our ServiceNow instance. The role demands deep hands-on expertise across modules, scripting, integration, and automation while aligning with ITSM processes and enterprise security policies.

This hybrid position offers collaboration with cross-functional teams, opportunities to shape platform strategy, and a path to drive real-world improvements in incident, problem, and change management.

Qualifications

• 12+ years of IT experience with substantial ServiceNow development.
• Strong experience developing and customizing the ServiceNow platform.
• Proficiency in JavaScript and ServiceNow scripting.
• Hands-on with Business Rules, Client Scripts, UI Policies, and UI Actions.
• Experience with GlideRecord, Glide APIs, and Service Catalog.
• Flow Designer and workflow automation experience.
• Experience implementing and supporting ITSM modules.
• Experience developing REST and SOAP integrations.
• Knowledge of ServiceNow tables, forms, lists, roles, ACLs, and platform security.
• Experience with update sets, application deployment, testing, and debugging.
• Strong analytical, troubleshooting, and problem-solving skills.
• Ability to work independently and collaborate with cross-functional teams.

Skills

ServiceNow development

JavaScript

Scripting

Flow Designer

ITSM modules

Glide APIs

UI Policies

UI Actions

Business Rules

Client Scripts

REST integrations

SOAP integrations

Tools

Git

CI/CD pipelines

MID Server

ServiceNow integrations

Job description

Lead ServiceNow Developer

Location: New York City, NY
Work Arrangement: Hybrid

Required Qualifications

• 12+ years of overall IT experience, with substantial hands‑on ServiceNow development experience.


• Strong experience developing and customizing the ServiceNow platform.


• Proficiency in JavaScript and ServiceNow scripting.


• Hands‑on experience with:
  
  
  
  • Business Rules.
  
  
  • Client Scripts.
  
  
  • Script Includes.
  
  
  • UI Policies and UI Actions.
  
  
  • GlideRecord and Glide APIs.
  
  
  • Service Catalog and Catalog Items.
  
  
  • Flow Designer and workflow automation.
  
  
  
  


• Experience implementing and supporting ServiceNow ITSM modules.


• Experience developing REST and SOAP integrations.


• Knowledge of ServiceNow tables, forms, lists, roles, ACLs, and platform security.


• Experience with update sets, application deployment, testing, and debugging.


• Strong analytical, troubleshooting, and problem‑solving skills.


• Ability to work independently and collaborate with cross‑functional teams.


• Ability to work in a hybrid arrangement in New York City.

Preferred Qualifications

• Experience with ServiceNow ITOM, CMDB, Discovery, and Service Mapping.


• Experience with Service Portal or Employee Center.


• Experience with IntegrationHub and MID Server configurations.


• Knowledge of ServiceNow CSM, HRSD, SPM, or SecOps.


• Experience with Automated Test Framework (ATF).


• Familiarity with Agile/Scrum development methodologies.


• ServiceNow certifications such as:
  
  
  
  • Certified System Administrator (CSA).
  
  
  • Certified Application Developer (CAD).
  
  
  • CIS – ITSM.
  
  
  • CIS – ITOM.
  
  
  
  


• Experience working with enterprise‑scale ServiceNow implementations.


• Experience with source control and deployment tools such as Git and CI/CD pipelines.

Flexible work from home options available.