Lead ServiceNow Administrator Elevate ITOM/ITSM Solutions

Booz Allen Hamilton; McLean (VA); On-site; USD 86,800 - 198,000; Full time

Benefits offered by this job

Health and life benefits

Tuition assistance

Professional development programs

Job summary

Booz Allen Hamilton is seeking a ServiceNow Administrator in McLean, Virginia. You'll manage the ServiceNow platform and enhance business processes through innovative solutions.

The ideal candidate has 5+ years of experience in ITOM with a strong focus on automating processes and troubleshooting issues. The position offers a competitive salary range of $86,800 to $198,000, and various robust benefits.

Qualifications

• 5+ years as a ServiceNow Administrator in ITOM including CMDB, Discovery.
• Experience with ServiceNow integrations like REST APIs, LDAP, and SSO.
• Ability to obtain a Secret clearance.

Responsibilities

• Lead ServiceNow administration and build platform solutions.
• Manage lifecycle upgrades, monitor platform health, and troubleshoot issues.
• Identify and execute platform enhancements to maximize value.

Skills

ServiceNow Administration

REST APIs

JavaScript

Technical Configuration

Agile Methodology

Education

High School Diploma or GED

Bachelor's Degree

Tools

ServiceNow Performance Analytics

ServiceNow's Automated Testing Framework

Job description

Booz Allen Hamilton is seeking a ServiceNow Administrator in McLean, Virginia. You'll manage the ServiceNow platform and enhance business processes through innovative solutions.

The ideal candidate has 5+ years of experience in ITOM with a strong focus on automating processes and troubleshooting issues. The position offers a competitive salary range of $86,800 to $198,000, and various robust benefits.