Lead Service Technician

GARS Inc; Charleston (SC); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is looking for a skilled Lead Service Technician to join their dynamic team in Charleston. This role is crucial for ensuring the optimal functionality of commercial kitchen equipment and HVAC systems. The ideal candidate will have extensive experience in equipment repair, excellent troubleshooting skills, and a strong commitment to customer service. You will be responsible for diagnosing issues, performing preventive maintenance, and ensuring compliance with safety standards. Join a company that values training and development, and offers a supportive work environment where your contributions make a real difference.

Benefits

Competitive salary

Performance-based bonuses

Health, dental, and vision insurance

Retirement plan with company match

Paid time off and holidays

Company vehicle and tools provided

Ongoing training and professional development opportunities

Qualifications

• 5+ years of experience in repairing and maintaining commercial kitchen equipment.
• Technical skills in mechanical, electrical, and gas systems.

Responsibilities

• Diagnose, repair, and maintain commercial kitchen equipment and HVAC systems.
• Provide excellent customer service and maintain detailed service records.

Skills

Problem-Solving

Communication

Time Management

Customer Focus

Education

High school diploma or GED

Technical or vocational training in appliance repair or HVAC

Job description

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About Us:

G. A. R. S., Inc. is an excellence-oriented company that proudly serves Georgia, the Carolinas, and Florida with over 30 years of combined experience. Our family owned and operated business provides exceptional quality in commercial/industrial HVAC, refrigeration, kitchen equipment repairs, installation, and maintenance.

Benefits:

• Competitive salary and performance-based bonuses
• Salary range $35.00 to $42.00 per hour
• Health, dental, and vision insurance
• Retirement plan with company match
• Paid time off and holidays
• Company vehicle and tools provided
• Ongoing training and professional development opportunities

Job Overview:

We are seeking a skilled and motivated Lead Service Technician to join our team in Charleston, South Carolina. The ideal candidate will have extensive experience in repairing and maintaining commercial kitchen equipment, excellent troubleshooting skills, and a strong commitment to providing exceptional customer service. This role involves diagnosing, repairing, and servicing a variety of commercial kitchen appliances and systems to ensure optimal functionality and compliance with industry standards.

Key Responsibilities:

• Equipment Repair and Maintenance: Diagnose, repair, and maintain a wide range of commercial kitchen equipment, including ovens, refrigerators, dishwashers, fryers, mixers, and HVAC systems.
• Troubleshooting: Identify and troubleshoot mechanical, electrical, and gas-related issues in kitchen appliances and systems.
• Preventive Maintenance: Perform routine preventive maintenance to ensure equipment is operating efficiently and to prevent unexpected breakdowns.
• Customer Service: Provide excellent customer service by effectively communicating with clients, explaining repair procedures, and offering solutions to minimize downtime.
• Safety Compliance: Ensure all repairs and maintenance are performed in accordance with safety regulations and industry standards.
• Documentation: Maintain detailed records of all repairs, services, and parts used. Prepare and submit service reports and invoices promptly.
• Inventory Management: Keep track of tools, equipment, and spare parts inventory. Order and replenish supplies as needed.
• Training and Development: Stay updated on the latest industry trends, technologies, and best practices through continuous learning and training.

Qualifications:

• Education: High school diploma or GED required. Technical or vocational training in appliance repair, HVAC, or a related field is preferred.
• Experience: Minimum of 5+ years of experience in repairing and maintaining commercial kitchen equipment.
• Technical Skills: Strong knowledge of mechanical, electrical, and gas systems. Ability to read and interpret technical manuals and schematics.
• Certifications: Relevant certifications such as EPA 608, CFESA (Commercial Food Equipment Service Association) certification, or equivalent are a plus.
• Driving License: Valid driver’s license with a clean driving record as outlined with our company policy.
• Background Screening: Must be able to pass a satisfactory background screening.
• Physical Requirements: Ability to lift heavy equipment, stand, bend, and work in confined spaces for extended periods.

Skills:

• Problem-Solving: Excellent analytical and troubleshooting skills to identify and fix issues efficiently.
• Communication: Strong verbal and written communication skills to interact effectively with clients and team members.
• Time Management: Ability to manage time effectively, prioritize tasks, and work independently or as part of a team.
• Customer Focus: Dedicated to providing high-quality service and ensuring customer satisfaction.

Physical Requirements:

• Ability to lift and carry up to 50 to 75 pounds; frequently lift and/or move up to 100 pounds with assistance and heavy lift equipment.
• Comfortable working in various environments, including confined spaces and heights.
• Ability to stand, walk, and bend for extended periods and climb up and down ladders.
• Extensive daily travel to work site locations.
• Exposure to electrical, steam, and high heat units that require extreme caution and safety equipment.

Come join our team and be part of a dynamic company dedicated to providing top-notch service to the Commercial Foodservice Repair industry. We look forward to meeting you!

GARS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.