Lead Service Technician

ZipRecruiter; Atlanta (GA); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Service Technician to join their team in Atlanta. In this role, you will be responsible for performing duct cleaning services and maintaining high customer satisfaction. Your expertise will help develop new customer relationships while ensuring quality service in every interaction. This company values its employees and offers a supportive work environment, with opportunities for growth and advancement. If you are passionate about providing excellent service and enjoy working in a dynamic team setting, this position is perfect for you.

Benefits

401(k)

Bonus based on performance

Company parties

Dental insurance

Employee discounts

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Flexible Scheduling

Growth and Career Advancement Opportunities

Great Working Environment

Qualifications

• Valid driver's license and clean driving record required.
• Ability to lift 50 pounds and climb ladders.

Responsibilities

• Perform duct cleaning at residential locations.
• Manage customer relations and assure quality service.

Skills

Customer Service

Communication Skills

Teamwork

Education

High School Diploma

Tools

HVAC Equipment

Job description

Benefits:

• 401(k)
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Employee discounts
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Duct Doctor has been providing quality source removal air duct cleaning and indoor air quality improvement services in the home and in the workplace since 1985. We have the best equipment, the best procedure, and 26 years of experience to provide the best service. Based in Atlanta, Georgia, our company operations include seven southeastern major markets with customers in over 125 cities and 11 states. In 2005 we opened our first foreign franchise.
The Duct Doctor difference began with the fact that our founder is one of the most renowned Board Certified Allergists in the country. The company is unique in the IAQ industry in that its management includes several NADCA Certified Air Systems Cleaning Specialists (ASCS) and two Board Certified Allergists.

Job Summary:
As a Service Technician, you are a key member of our team responsible for maintenance dry vents. You also develop new customers by identifying opportunities to sell additional work.

Responsibilities:

• Performs duct cleaning at residential locations
• Communicates the basic air duct cleaning process to homeowners
• Demonstrates professional knowledge of all company products and services
• Cleans and restores ductwork and HVAC components, dryer vents, and condenser coils
• Manages customer relations and assures quality customer service
• Works well with other team members and performs assigned duties at a high level

Qualifications:

• Must have a valid driver's license and clean driving record
• Must be 21 years old for insurance purposes
• Must be able to lift 50 pounds
• Must be able to climb ladders
• Must be able to access crawl spaces and attics
• Must be able to work nights and weekends occasionally
• Must be able to travel out of town occasionally

Benefits and Perks:

• Flexible Scheduling
• Growth and Career Advancement Opportunities
• Full and Part-Time Work Available
• Great Working Environment