Lead Service Manager, Equipment Solutions

United Rentals (N A); Beaumont (TX); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Paid Parental Leave

United Compassion Fund

Employee Discount Program

Career Development & Promotional Oppt.

Additional Vacation Buy Up Program (US

Early Wage Access through Payactiv

Paid Sick Leave

Inclusive and welcoming culture

Job summary

United Rentals, Inc. is seeking a Service Manager for Customer Equipment Solutions (CES) to lead a maintenance enterprise, hire and motivate a team of Service Technicians, and improve efficiency and customer satisfaction through strong leadership and knowledge of maintenance operations.

You will collaborate with the Branch Manager to build a profitable location, leveraging your service, maintenance, and business management skills. This role is safety sensitive and offers comprehensive benefits.

Qualifications

• High School diploma required; trade-school degree a plus; bachelor's degree preferred.
• Valid driver's license with acceptable driving record.
• Extensive Equipment Fleet Maintenance and leadership experience.
• 5 years' service and maintenance experience and a minimum of 3 years supervisory experience.
• Strong motivational and leadership skills.
• Excellent customer service skills.
• Strong knowledge of maintenance accounting and P&L.
• Basic computer skills particularly with Microsoft Excel.

Responsibilities

• Coordinate and supervise the overall delivery of quality performance by CES technicians, drivers, and service associates.
• Generate service-related revenue.
• Schedule and perform timely repairs for rental and customer equipment.
• Create work schedules and maintain proper accounting of Service Technician productivity.
• Employee training and development.
• Other duties assigned as needed.

Skills

Leadership

Customer service

Excel

P&L

Education

High School Diploma

Trade-school degree

Bachelor's degree

Job description

United Rentals, Inc. is seeking a Service Manager for Customer Equipment Solutions (CES) to lead a maintenance enterprise, hire and motivate a team of Service Technicians, and improve efficiency and customer satisfaction through strong leadership and knowledge of maintenance operations.

You will collaborate with the Branch Manager to build a profitable location, leveraging your service, maintenance, and business management skills. This role is safety sensitive and offers comprehensive benefits.