Service Manager - Customer Equipment

United Rentals; Beaumont (TX); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Paid Parental Leave

United Compassion Fund

Employee Discount Program

Career Development & Promotions

Additional Vacation

Early Wage Access

Paid Sick Leave

Inclusive Culture

Job summary

United Rentals in Beaumont is seeking a Service Manager - Customer Equipment Solutions (CES) to lead a maintenance enterprise, hire and motivate a team of Service Technicians, and partner with the Branch Manager to build a profitable location through leadership, service and maintenance expertise.

You will supervise CES technicians, drivers and service associates; drive service-related revenue; schedule repairs; manage technician productivity; and foster training and development while upholding

Qualifications

• High School diploma required.
• Trade-school degree a plus.
• Bachelor's degree preferred.
• Valid driver's license with acceptable driving record.
• Extensive Equipment Fleet Maintenance and leadership experience.
• 5 years' service and maintenance experience and a minimum of 3 years supervisory experience.
• Strong motivational and leadership skills.
• Excellent customer service skills.
• Strong knowledge of maintenance accounting and P&L.
• Basic computer skills particularly with Microsoft Excel.

Responsibilities

• Coordinate and supervise the overall delivery of quality performance by CES technicians, drivers, and service associates.
• Generate service-related revenue.
• Schedule and perform timely repairs for rental and customer equipment.
• Create work schedules and maintain proper accounting of Service Technician productivity.
• Employee training and development.
• Other duties assigned as needed.

Skills

Leadership

Customer Service

Team Supervision

P&L Understanding

Maintenance Knowledge

Education

High School Diploma

Trade School Degree

Bachelor's Degree

Tools

Excel

Microsoft Office

Job description

Great company. Great people. Great opportunities. If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals! As a Service Manager - Customer Equipment Solutions (CES) at United Rentals, you'll be the leader of a major maintenance enterprise. You'll have the opportunity to hire and motivate an amazing team of Service Technicians. You'll continually improve efficiency and customer satisfaction, by ensuring equipment is properly maintained and repaired. You will work closely with the Branch Manager, and help build a profitable location with your leadership, service and maintenance knowledge, and business management.

What you'll do:

• Coordinate and supervise the overall delivery of quality performance by CES technicians, drivers, and service associates
• Generate service-related revenue
• Schedule and perform timely repairs for rental and customer equipment
• Create work schedules and maintain proper accounting of Service Technician productivity
• Employee training and development
• Other duties assigned as needed

Requirements:

• High School diploma required
• trade-school degree a plus
• bachelor's degree preferred
• Valid driver's license with acceptable driving record
• Extensive Equipment Fleet Maintenance and leadership experience
• 5 years' service and maintenance experience and a minimum of 3 years supervisory experience
• Strong motivational and leadership skills
• Excellent customer service skills
• Strong knowledge of maintenance accounting and P&L
• Basic computer skills particularly with Microsoft Excel

This position is deemed Safety Sensitive for purposes of United Rentals' policies and procedures.

Why join us?

• Paid Parental Leave
• United Compassion Fund
• Employee Discount Program
• Career Development & Promotional Opportunities
• Additional Vacation
• Buy Up Program (US Only)
• Early Wage Access through Payactiv (US Hourly Only)
• Paid Sick LeaveAn inclusive and welcoming culture
• Explore our comprehensive U.S. benefit offerings

United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email [e-mail] for assistance.

At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service - leadership, discipline, integrity, and teamwork - are the same values that drive our success. With many veterans already part of our team, we're ready to help you transition into a rewarding career.

United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability. Founded in 1997, United Rentals is the largest equipment rental company in the world, with an integrated network of rental locations in North America, Europe, Australia and New Zealand. In North America, the company operates in 49 states, every Canadian province and Puerto Rico.