Lead Service Maintenance Technician – Multifamily

The Community Builders, Inc.; Lincoln (MA); On-site; USD 39,000 - 43,000; Full time

Job summary

The Community Builders is seeking a skilled Service Technician III in Lincoln, MA to respond to service requests, perform interior and exterior repairs, and maintain grounds. This lead role emphasizes strong customer service, safety, and independent work across multiple trades.

Five days per week in office is required. The candidate should have 5+ years of hands-on repair experience in at least three trades, basic computer skills, and a valid driver's license. REAC/HQS experience is a plus.

Qualifications

• High School diploma or equivalent; trade school or 5 years progressive responsibility.
• Minimum of 5 years advanced hands-on repair in three or more building trades.
• REAC/HQS experience preferred.
• Industry-trade certifications/degrees (NAHMS, CAMT, OSHA, HVAC) preferred.

Responsibilities

• Diagnose and repair appliances, carpentry, hardware, masonry, painting, basic electrical, plumbing, and HVAC.
• Respond to service requests and on-call emergencies promptly and professionally.
• Complete or monitor preventive maintenance tasks for building systems and components.
• Prepare and repair vacant apartments for new residents.
• Maintain grounds and common spaces through cleaning, landscaping and snow removal.
• Prepare and make repairs for REAC/HQS inspections and audits.
• Maintain maintenance shop and inventory with a safety mindset and PPE.
• Available for weekend work, on-call rotation and emergency service duties.
• Assist Maintenance Supervisor with guidance to Tech I and II and with contractor/vendor management.

Skills

English literacy

Customer service

Time management

Problem solving

Education

High School diploma

Trade school

REAC/HQS experience

NAHMS

CAMT

OSHA

HVAC

Tools

Hand tools

Power tools

Job description

The Community Builders is seeking a skilled Service Technician III in Lincoln, MA to respond to service requests, perform interior and exterior repairs, and maintain grounds. This lead role emphasizes strong customer service, safety, and independent work across multiple trades.

Five days per week in office is required. The candidate should have 5+ years of hands-on repair experience in at least three trades, basic computer skills, and a valid driver's license. REAC/HQS experience is a plus.