Lead Service Associate

Rite Aid Corp.; Irwin (Westmoreland County); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company as a Lead Service Associate, where your leadership and customer service skills can shine! In this role, you'll supervise store associates, assist customers, and optimize daily operations to create a welcoming shopping experience. With a focus on health and wellness, this position offers you the chance to make a real difference in your community while enjoying competitive benefits and opportunities for personal growth. If you're passionate about helping others and leading a team, this is the perfect opportunity for you to thrive and excel in a dynamic environment.

Benefits

Competitive health plans

Generous paid time off

401K matching

Career growth opportunities

Qualifications

• 1+ years of experience in retail or customer service, preferably at a supervisory level.
• Strong leadership skills with a focus on customer satisfaction.

Responsibilities

• Supervise Store Associates and assist with daily operational tasks.
• Ensure superior customer service and maintain store cleanliness.

Skills

Customer Service

Leadership

Process Optimization

Education

High School Diploma or GED

Job description

Lead Service Associate

Contribute to our mission to improve Health and Wellness in your community.

Become a Rite Aid Lead Service Associate today!

As a Lead Service Associate, you will supervise Store Associates while assisting in daily store operations. Your purpose is to provide direction where needed and be an ongoing example of superior customer service.

Why you will THRIVE here:

• You love to help people.
• You are a natural leader who builds solid professional relationships.
• You enjoy jumping in and being the hero.
• You consistently exceed people's expectations.
• You are passionate about providing top-notch customer service.
• You have a keen sense of optimizing processes.

Day-in-the-Life of a Lead Service Associate:

1. Supervise and help Store Associates with daily operational tasks.
2. Assist customers with their shopping needs and transactions.
3. Tend to merchandising tasks via plan-o-gram.
4. Perform proper receiving and stocking procedures.
5. Count and reconcile cash register drawers.
6. Prepare deposits and order change from the bank.
7. Ensure store inventory is regularly inspected, removed, or rotated according to the Product Freshness Review Schedule.
8. Maintain a safe, clean, and pleasing environment for customers and associates.
9. Design a monthly schedule and assign work to foster an efficient and effective workflow.

Education and/or Experience:

• H.S. Diploma or General Education Degree (GED) required.
• At least one (1) year of experience in retail, food service, restaurant, or customer service industry, preferably at a supervisor level.

What's in it for you?

In an effort to improve and sustain the health and wellness of our employees, we offer competitive health plans, generous paid time off, 401K matching, and career growth opportunities! From the moment you join our team, we will provide an environment that inspires and motivates you to choose to work here so you can reach your full potential. We support personal growth and achievements. We dedicate ourselves to creating an experience for all our associates that is easy, exciting, and engaging.

Apply to become a Rite Aid Lead Service Associate and thrive with us today!