Lead Service Associate

Rite Aid Corp.; Harmony (Butler County); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company as a Lead Service Associate, where your leadership and customer service skills will shine. In this dynamic role, you'll supervise store associates, assist customers, and ensure smooth daily operations. With a focus on optimizing processes and building strong relationships, you'll create a welcoming environment for both staff and customers. Enjoy competitive health plans, generous paid time off, and opportunities for career advancement. This is your chance to thrive in a rewarding and engaging workplace that supports your personal growth.

Benefits

Competitive Health Plans

Generous Paid Time Off

401K Matching

Career Advancement Opportunities

Qualifications

• Minimum one year of experience in retail or customer service.
• Supervisory experience preferred.

Responsibilities

• Supervise and assist Store Associates with daily tasks.
• Help customers with their shopping needs and transactions.
• Design monthly work schedules for efficient workflow.

Skills

Customer Service

Leadership

Process Optimization

Retail Experience

Education

High School Diploma or GED

Job description

Lead Service Associate

Contribute to our mission to improve health and wellness in your community.

Become a Rite Aid Lead Service Associate today!

As a Lead Service Associate, you will supervise Store Associates and assist in daily store operations. Your goal is to provide guidance and exemplify superior customer service.

Why you will thrive here:

• You love helping people.
• You are a natural leader who builds strong professional relationships.
• You enjoy stepping in to help where needed.
• You consistently exceed expectations.
• You are passionate about delivering excellent customer service.
• You have a keen sense for optimizing processes.

A day in the life of a Lead Service Associate:

• Supervise and assist Store Associates with daily tasks.
• Help customers with their shopping needs and transactions.
• Manage merchandising tasks according to plan-o-gram.
• Perform receiving and stocking procedures properly.
• Count and reconcile cash register drawers.
• Prepare deposits and order change from the bank.
• Inspect, remove, or rotate store inventory per the Product Freshness Review Schedule.
• Maintain a safe, clean, and welcoming environment for customers and staff.
• Design monthly work schedules to ensure efficient workflow.

Education and Experience:

• High School Diploma or GED required.
• At least one year of experience in retail, food service, restaurant, or customer service, preferably in a supervisory role.

What’s in it for you?

We offer competitive health plans, generous paid time off, 401K matching, and opportunities for career advancement. From day one, we create an environment that inspires and motivates you to reach your full potential. We support personal growth and achievements, making your experience with us engaging and rewarding.

Apply now to become a Rite Aid Lead Service Associate and thrive with us today!