Lead Server: Upscale Japanese Dining & Guest Experience

DWWL LLC; Kirkland (WA); On-site; USD 23,000 - 55,000; Full time

Job summary

Noii Sushi in Kirkland, WA seeks an experienced Server or Lead Server to join our front-of-house team. You will be a storyteller and host, guiding guests with warmth, refined service, and deep menu knowledge to craft memorable dining experiences.

The ideal candidate brings poise, passion, and leadership, maintaining guest satisfaction in a high-volume, upscale setting while collaborating closely with team members and management.

Qualifications

• Prior serving experience in a high-volume or upscale dining environment (lead server experience preferred).
• Strong knowledge of Japanese cuisine and beverage culture (preferred but not required).
• A natural leader with a collaborative and team-first mindset.
• Exceptional multitasking abilities and grace under pressure.
• Excellent communication and interpersonal skills.
• Familiarity with POS systems and basic wine, sake, and cocktail knowledge.
• A sincere passion for hospitality and guest satisfaction.

Responsibilities

• Deliver thoughtful, personalized service with attention to guest needs and preferences.
• Confidently guide guests through the food and beverage menu, offering curated recommendations and upselling specials or seasonal items.
• Maintain a clean, organized, and guest-ready dining area at all times.
• Anticipate guest needs and proactively address concerns or special requests.
• Ensure smooth and efficient communication between front- and back-of-house teams.
• Assist with training and mentoring of new team members when applicable.
• Manage guest complaints or recovery moments with empathy, professionalism, and composure.
• Foster repeat visits by building genuine rapport and memorable experiences.
• Adhere to all health, safety, and sanitation protocols.

Skills

Lead server experience

High-volume dining

Japanese cuisine knowledge

POS systems

Wine & sake knowledge

Hospitality

Tools

POS systems

Job description

Noii Sushi in Kirkland, WA seeks an experienced Server or Lead Server to join our front-of-house team. You will be a storyteller and host, guiding guests with warmth, refined service, and deep menu knowledge to craft memorable dining experiences.

The ideal candidate brings poise, passion, and leadership, maintaining guest satisfaction in a high-volume, upscale setting while collaborating closely with team members and management.