Lead Server: Resort Dining & Bar

BlueStar Resort & Golf; Lincoln (CA); On-site; USD 22,041 - 30,307; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

PTO 120h/yr

401(k) plan

Job summary

The Lead Server at Trilogy Bickford Ranch will provide prompt and courteous service in the restaurant, bar, and patio, assuming leadership roles as directed by the Food & Beverage Manager. You will greet guests, explain menu items, relay orders to kitchen and bar, and ensure an outstanding guest experience in a fast-paced resort setting.

As a key team member, you will train others, supervise shifts, handle transactions, and uphold BlueStar core values of integrity, respect, and teamwork while

Qualifications

• High School diploma preferred.
• One year related server experience preferred.
• Must meet the state and federal minimum age requirement for serving alcohol.
• Current Food Handlers Card and TIPS Certification (Training for Intervention Procedures).
• Ability to understand and implement BSRG dining standards.
• Ability to add, subtract, multiply and divide; must be able to calculate discounts and percentages.
• Positive attitude to contribute to a productive and friendly work environment.
• Ability to provide direction to coworkers in a professional and friendly manner.
• Ability to read and comprehend simple instructions, short correspondence and memorandums.
• Ability to speak effectively and present information to another person and in small group situations with guests and team members.
• Attention to details and comfort working in a fast‑paced environment where continuous improvement is expected.
• Flexible schedule to include evenings and weekends.

Responsibilities

• Greet and serve guests in an energetic and friendly fashion.
• Create a welcoming atmosphere and provide excellent hospitality by having a working knowledge of the resort facility and dining area, and be able to respond to guest questions about the menu and speak with enthusiasm about other resort services.
• Write orders; relay food orders to the kitchen and beverage orders to the bartender.
• Serve food and beverages and clear tables following service etiquette and facility procedures.
• Connect with guests at assigned tables throughout the dining experience to assure all guest needs are met and excellent service is provided.
• Work as a team, provide direction to other servers when directed by the Food & Beverage Manager.
• Check identification to assure customers are the legal age to purchase alcohol.
• Handle cash and card transactions, ensure charges are accurate and return correct change to guests.
• Notice and report potential safety issues or customer concerns to a supervisor.
• Provide training in serving and clearing etiquette and facility procedures, safely carrying trays, and procedures for working with kitchen and bartending staff.
• Oversee the timing for the end of employee shifts and sign out employees.
• Other duties and responsibilities as assigned.

Skills

Customer service

Communication

Teamwork

Attention to detail

Flexible schedule

Education

High School diploma

Tools

TIPS Certification

Food Handlers Card

Job description

The Lead Server at Trilogy Bickford Ranch will provide prompt and courteous service in the restaurant, bar, and patio, assuming leadership roles as directed by the Food & Beverage Manager. You will greet guests, explain menu items, relay orders to kitchen and bar, and ensure an outstanding guest experience in a fast-paced resort setting.

As a key team member, you will train others, supervise shifts, handle transactions, and uphold BlueStar core values of integrity, respect, and teamwork while