Lead Server/Dining Room Manager for Assisted Living Facility

The Grove at Canopy; Tallahassee (FL); On-site; USD 19,000 - 28,000; Full time

Job summary

The Grove at Canopy in Tallahassee seeks a Lead Server to motivate staff and ensure smooth restaurant operation while delivering outstanding customer service.

You will act as a liaison between kitchen and front of house, assist with training and development, and help manage dining room opening/closing procedures. Strong communication and leadership are essential in this rewarding role.

Qualifications

• Minimum 2 years as lead server in high-volume setting.
• Proven customer service training experience.
• Excellent communication and interpersonal skills.

Responsibilities

• Serve as liaison between kitchen and front of house.
• Assist with recruiting, training and development.
• Open and close dining room and supervise servers.
• Attend management and staff meetings.
• Interact with residents by answering questions and tours.
• Adhere to brand standards and local policies and procedures.

Skills

Lead server experience

Customer service training

Job description

Starling islooking for a lead server to help ourCulinaryteam shine at The Grove at Canopy.The ideal candidatewill help motivate our staff to provide excellent customer servicein a rewarding environment, whileensuringefficient restaurant operation.

Essential Duties andResponsibilities

• Excellent communication skills.
• Good interpersonal skills and abilities.
• Become the liaison between the kitchen and the front of the house.
• Assist withrecruiting,training and development programs for all staff.
• Monitor employee dress code.
• Perform Dining Room opening and closing duties, and ensure all servers are trained to perform.
• Attend management and staff meetings.
• Interact withResidents byanswering questions, solving problems, overseeing services, taking reservations andintroducing him or herself to prospective Residentson tours.
• Undertake special projects as requested.
• Respond efficiently and accurately toResidentcomplaints.
• Organize and superviseFront of the House team membershifts.
• Appraise staff performance and provide feedback to improve productivity.
• Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.

Skills

• Proven work experience as a lead server or similar role in high volume atmosphere for a minimum of 2 years.
• Proven customer servicetrainingexperience.

Experience:

• Management:1year (Required)
• Restaurantor Hospitalityindustry: 2 years (Preferred)