Lead Server

Cedarbrook Senior Living; Rochester (MI); On-site; USD 21,000 - 30,000; Full time

Job summary

Cedarbrook Senior Living is seeking a dynamic Lead Server to support daily meal services and dining room operations for residents and guests. You will help train and supervise the dining team, ensure cleanliness and proper attire, and address service issues promptly to maintain high standards.

Preferred candidates hold a ServSafe Food Handlers Certification and have prior senior living or healthcare dining experience. Strong communication and problem‑solving skills are essential to success.

Qualifications

• Assist with daily meal service for residents and guests.
• Maintain clean, professional dining room operations and uniforms.
• Resolve dining service complaints promptly with leadership.
• Train and supervise dining room staff for high standards.

Responsibilities

• Assist with executing daily meal services for all residents and guests.
• Oversee daily room services and dining room operations.
• Address and resolve dining service complaints in collaboration with leadership.
• Ensure staff proper training, scheduling, and professional conduct.

Skills

Customer service

Team leadership

Communication

Organizational skills

Problem solving

Education

ServSafe Food Handlers Certification

Job description

At Cedarbrook Senior Living, we work hard every day to find out what “Celebrating Life Every Day!” means to our residents and their families, then we help them achieve these goals.We are seeking a dynamic Lead Server for our community.

Education/Experience:

• Assists with executing daily meal services for all residents and guests.
• Responsible for daily room services as well as all dining room operations.
• Receives and resolves complaints concerning dining room service immediately in conjunction with the Dining Service Manager, Executive Chef/Director of Dining Services.
• Ensures proper server and training for maximum productivity and high standards control.
• Is diligent with the dining room team members to ensure that they are in the proper, neat, clean, pressed uniform including name tag and safety shoes at all times.
• Plans daily dining room set-up, sections, service and side-work based on resident meal counts.
• Follows up to ensure all tasks have been completed to maintain a like-new appearance.
• Ensures all team members attend service lineup and department in-service meetings.
• Ensures a regular cleaning and maintenance schedule is being completed.Addresses and reports deficiencies along with maintenance concerns.
• Assists with training, supervision, counseling and discipline of dining team members.
• Provide server training and follow up to maintain a professional work force.
• Ensure all services to residents are conducted in a highly professional and efficient manner.
• Ensure a safe work environment and attitude on the part of all team members in areas of responsibility.
• Working knowledge of the industry including clinical diets.
• Basic knowledge of safety and sanitation.
• Professional communication skills including verbal, written, and listening skills.
• Must be self-motivated, organized and able to problem solve situations.
• Senior living or healthcare experience preferred.Fine dining experience a plus.
• ServSafe Food Handlers Certification preferred.