Lead Server

Hyatt Vacation Ownership; United States; On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Free On-Site Parking

Medical/Dental/Vision/401K options

Travel discounts

Credit Union Membership

Tuition Reimbursement

Professional Counseling & Family Suppo

Job summary

Hyatt Vacations Club (HVC) is seeking a Lead Server in the United States to greet guests, take orders, and deliver food and drinks. The role includes setting tables, maintaining cleanliness, and explaining menu items to ensure guest satisfaction.

You may assist in training new associates and support shifts as needed. The position offers competitive hourly pay of $20.00, with benefits including medical/dental/vision options, travel discounts, 401K, tuition reimbursement, and ongoing growth

Responsibilities

• Greet guests, take orders, and deliver food and drinks.
• Sets tables ensuring all supplies meet quality standards.
• Maintains cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
• Explains menu items and specials and checks in with guests to ensure satisfaction with each course and/or beverage.
• Presents accurate check and processes payment, including gratuity handling.
• Assists management with training new associates and other hourly duties as needed.

Skills

Guest service

Cash handling

Teamwork

POS familiarity

Tools

POS system

Job description

Hourly Rate: $20.00

Are you looking for a place where meaningful moments are made together?

At Hyatt Vacations Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Lead Server at HVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where everyone is connected by care and inclusivity.

Where great benefits lead to a life fulfilled.

• Competitive Pay
• Medical/Dental/Vision/401K opportunities
• Travel discounts
• Credit Union Membership
• Tuition Reimbursement
• Professional Counseling & Family Support
• Growth and Development Opportunities
• *Benefit Eligibility will vary by position

Site Specific Perks

• Free On-Site Parking
• Department celebrations
• Associate Appreciation Week
• Monthly associate recognition and reward programs
• Stipend for work shoes

As a Lead Server, a typical day will include:

• Greet guests, take orders, and delivers food and drinks.
• Sets tables ensuring all supplies meet quality standards.
• Maintains cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
• Explains menu items and specials and checks in with guests to ensure satisfaction with each food course and/or beverage.
• Presents physical and accurate check and process payment, adhering to all cash handling and credit policies/procedures including added and received gratuity.
• Assists management with training new associates and other hourly duties as needed.

Guest Experience and Company Standards

• Welcome and greet guests and anticipate and address their needs.
• Interact with colleagues and guests professionally and promptly.
• Contribute to team goals.
• Always follow company policies and safety procedures.

To Become a Lead Server at HVC:

• Available to work various shifts, holidays, and both weekend days.
• Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
• Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance.
• Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.