Lead Server

McLean; Simsbury (CT); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Disability insurance

Paid time off

Retirement plan

Great work/life balance

Job summary

McLean in Simsbury, CT is seeking a Lead Server to provide professional dining service to residents and guests and to coordinate daily dining room operations.

This hands-on role serves as a lead resource for Dining Ambassadors, assists with training and workflow, and helps ensure accurate dining records, a clean, safe, and welcoming environment. Prior hosting/food service experience preferred.

Qualifications

• High school diploma or equivalent preferred.
• Strong customer service and communication skills required.
• Able to work as part of a team in a fast-paced dining environment.

Responsibilities

• Provide professional, attentive dining service to residents and guests.
• Lead resource for Dining Ambassadors; assist with training and workflow.
• Ensure accurate dining records and a clean, safe, welcoming environment; may cover shifts during supervisor absence.

Skills

Customer service

Communication

Organizational skills

Teamwork

Problem solving

Education

High school diploma / GED

Tools

POS systems

Scheduling systems

Job description

McLean is a Life Plan community committed to caring for people and caring for nature. We were founded thanks to the generosity and foresight of Senator George McLean over 55 years ago. We have Independent Living, Assisted Living, Memory Care, and Skilled Nursing residents on our 110-acre campus. We also house the McLean Center of Wellness, which includes Outpatient Rehabilitation. We have a Homecare and Hospice Agency, and an Adult Day Program. We steward over 4,400 acres of land with 28 miles of hiking trails at the McLean Game Refuge.

Being a part of this extraordinary team at McLean in Simsbury, CT, you will experience the satisfaction of knowing your work actually makes a difference. You’ll be part of a talented group that truly enjoys what they do and takes care of one another like family. From the top on down, we roll up our sleeves and work together as trusted guides for our amazing residents and their families. We’re committed to our legacy of caring and you can feel it in the air every day. It’s meaningful. It’s supportive. It’s real.

Pay Rate: $ 19.00 - $ 22.00/hr

Location: Simsbury, CT

Benefits include: Medical, Dental, Vision, Disability, Paid Time Off, Retirement Plan along with a great work/life balance!

Why is this a great job?

• We work with you - flexible scheduling
• Culture, environment
• You will work with people who truly care about you
• Team environment
• Meal provided during your shift
• Training is provided - much more than a restaurant - this is a resident environment.
• Opportunity for growth

Provides professional, attentive dining service to residents and guests while helping coordinate daily dining room operations. This hands-on position serves as a lead resource for Dining Ambassadors, assists with training and workflow, and helps ensure efficient service, accurate dining records, and a clean, safe, welcoming environment.

When assigned, the Lead Server may provide shift coverage during a Dining Services Supervisor's absence. This responsibility does not include formal disciplinary, payroll, time-off, or employment-decision authority unless specifically authorized by management.

QUALIFICATIONS

• High school diploma, GED, or equivalent experience preferred.
• Strong customer service, communication, organizational, teamwork, and problem-solving skills.
• Ability to provide clear direction and remain professional when handling resident concerns or service disruptions.
• Basic food-handling knowledge and ability to use point-of-sale and scheduling systems.
• Ability to work independently while following management direction and established procedures
• Preferred but not required:
• Minimum of two years of related work experience preferred.
• Previous server, shift-lead, trainer, or supervisory-support experience preferred.
• Senior living, healthcare, assisted living, independent living, or similar hospitality experience preferred.

McLean Affiliates is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.