Lead Server

Mary's Woods; Lake Oswego (OR); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Free Employee TriMet Pass

Medical, Dental, Vision, Life, Disable

Employee Assistance Program

403b with match

Paid Time Off & Holidays

Tuition Assistance Program

Access to Fitness Center & Pool

Complimentary Food Item per Shift

Job summary

Mary's Woods seeks a Lead Server with exceptional communication and customer service to support our Food and Beverage department. You will lead a team of servers, prepare dining spaces, and ensure residents and guests experience warm, professional service.

We are a nonprofit senior living community offering independent living, assisted living, memory care and residential care in a park-like setting in Lake Oswego.

Qualifications

• Minimum one (1) year of serving or front-of-house experience.
• Minimum six months of leadership experience in restaurants, hotels or retirement preferred.

Responsibilities

• Create an environment that acknowledges, encourages and celebrates differences.
• Support training of team members to ensure consistency in steps of service.
• Provide direction and guidance to front-of-house staff and resolve guest issues in absence of a supervisor.
• Demonstrate knowledge of menu offerings and beverage program.
• Assist in the set-up of tables and seating of residents.
• Take resident food orders, serve food, buss tables and reset tables after departures.
• Maintain a pleasant demeanor and excellent communication with residents, staff and families.

Skills

Leadership experience

Front-of-house experience

Customer service

Communication skills

Job description

Mary's Woods is looking for a Lead Server with exceptional communication and customer service skills to supportour Food and Beverage department. As a Lead Server, youwill be leading a team of servers and serving mealswhilecreating a clean and beautiful table for residents and guests to enjoy.You must be able to relate positively and favorably to staff, residents and familiesand enjoy working on a team while continuing to promote our mission and vision.

Mary's Woods is a non-profit senior living community founded in 2001. We offer independent living, assisted living, memory care and residential care in a park-like setting on 40 acres in Lake Oswego. We pride ourselves on our rich heritage, spirit of caring and welcoming culture.We are seeking passionate team members to join us in fulfilling our mission and values.

Below are some of the core responsibilities, experience and skills needed to be successful:

• Create an environment that acknowledges, encourages and celebrates differences
• Seek opportunities to gain experience working and collaborating in diverse, multicultural, and inclusive settings with a willingness to change for continual improvement
• Support the training of team members to ensure consistency in oursteps of service
• Providedirection and guidance to all front-of-house service staff and resolve guest issues encountered by the service staff in absence of a supervisor or manager
• Demonstrateknowledge of menu offerings including daily specials, soups, desserts, and our beverage program
• Demonstrateknowledge of food sanitation, workplace safety, housekeeping procedures, and food service techniques
• Complete opening and closing duties as well as appropriate side work as designated by established procedures
• Communicatewith managers on department matters and concerns involving residents, employees, other departments, safety, and sanitation
• Assistin the set-up of tables and the seating of residents
• Must be courteous at all times, taking resident food orders, serving food, bussing tables, and resetting table once the resident has departed
• Must maintain a pleasant demeanor and demonstrate excellent communication skills
• Other duties may include those of Host, Barista, and Bartender with some guidelines and etiquette specific to those duties, additional training will be provided

Education and Experience Required:

• Minimum one (1) year of serving or front-of-house experience required
• Minimum six months of leadership experience in restaurants, hotels or retirement preferred

Employee Benefits:

• Free Employee TriMet Pass
• Medical, Dental, Vision, Life, Disability and Flexible Spending Account first of the month after hire (working 30+ hours per week)
• Employee Assistance Program
• 403b with match
• Paid Time Off & Holidays
• Tuition Assistance Program
• Access to Fitness Center & Pool
• Complimentary Food Item per Shift

Schedule Available: This is a full time position and requires the ability and willingness to work flexible hours and days, including weekends and holidays. The current available schedule is Tuesday - Saturday.

Working at Mary's Woods in any capacity means you're supporting an organization with a mission rooted in the core values of respect, compassion, excellence, stewardship and justice. We are commited to hospitality in every sense of the word -- priding ourselves on providing exceptional care to residents, opportunities for our employees and neighborliness to our surrounding community. If you experience any challenges with the application process, please contactMary’s WoodsHR Department [e-mail]

Qualifications

Experience

Required

Minimum one (1) year of serving or front-of-house experience

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.