Lead Security Technician

Metro Fire and Security; Gilbert (AZ); Presencial; USD 55 000 - 85 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical insurance

Dental insurance

Paid time off

401(k) matching

Resumo da oferta

Metro Fire + Security is seeking a hands-on Lead Technician in Arizona to install and service security systems, access control, and IP camera networks across multiple sites. You will lead a team on large jobs, interpret wiring diagrams, and ensure accuracy in documentation and customer communication.

Ideal candidates bring 5+ years in commercial security, strong teamwork, and a track record of ensuring safety compliance.

Qualificações

• Minimum 5+ years experience in security installations.
• Able to obtain DPS Fingerprint card and Alarm Agent License in AZ within 90 days.
• Commercial alarm system installation and servicing experience preferred.

Responsabilidades

• Install security systems per job scopes and drawings.
• Install and service access control systems.
• Install and service IP-based camera systems.
• Install and service alarm systems.
• Lead technicians on jobs and train junior staff.
• Read and interpret wiring diagrams, schematics, and blueprints.
• Document customer files, work orders, and parts used.
• Respond to customer questions and ensure safety program compliance.

Conhecimentos

Lead technician

Team leadership

Customer communication

Safety compliance

Formação académica

High School Diploma/GED

Ferramentas

S2 access control

Brivo access control

DMP alarm systems

Exacq video management

Wave VMS

CAT5/6 networking

IP camera systems

Descrição da oferta de emprego

Metro Fire + Security has been serving Arizona since 1972. We are a full-service fire protection company that offers statewide service. We are a family-owned business that prides itself on customer service and integrity. Our staff of friendly and experienced professionals are dedicated to proving quality service.

Job Details

Full-time

Description

From initially selling and servicing fire extinguishers, we have transformed ourselves into a full-service fire and life safety corporation. We now specialise in sprinkler system testing, repair and installation, kitchen and restaurant systems, fire alarm design, installation and service, backflow prevention devices, full service alarm monitoring, fire pump repair and installation, and underground hydrant repairs and installation, among the many services we offer.

Great company culture with room to grow.

Responsibilities

• Install security systems per provided job scopes and drawings
• Install and service access control systems
• Install and service IP based camera systems
• Install and service alarm systems
• Work efficiently as a lead technician on the team to install systems
• Responsible for reading and interpreting wiring diagrams, schematics, and blueprints
• Effectively communicate equipment issues and potential solutions on work performed to customers
• Explain and train customers in effective utilization of equipment and/or systems
• Efficiently and accurately update and complete customer files, including but not limited to customer contacts, work orders, parts utilized, and work performed
• Promptly and professionally respond to customers’ questions and concerns
• Understand and maintain compliance with company and customer safety program
• Maintain all applicable certifications for necessary products serviced by company
• Ability to lead, train, mentor and/ or coach less experienced technicians

Requirements

• Perform other related duties as assigned or required
• Valid driver’s license
• Authorized to work in the USA
• High School Diploma/ GED
• 5+ years prior security work experience
• Commercial experience
• Able to work flexible hours including on-call rotation, after-hours, nights, and weekends, to meet customer needs. Generally, 7:00AM – 4:00PM, Monday to Friday.
• Able to travel to multiple job sites each day
• Must obtain a DPS Fingerprint card and an Alarm Agent License for the State of Arizona within the 90-day probationary period and keep it current throughout employment at Metro Fire.
• Able to lift, carry, and move tools and equipment weighing up to 100 lbs.
• Able to work in unusual and sometimes difficult positions – climbing ladders, scaffolding and high lift equipment, crawl spaces, above ceilings, etc.
• Fully proficient in alarm, access control and IP camera systems
• Access control installation and servicing experience – knowledge in S2 and Brivo a plus
• Experience with installation of controller, reader, contact, REX and electrified door hardware
• Commercial alarm system installation & servicing experience – knowledge in DMP, Honeywell and DSC systems a plus
• Camera system installation & servicing experience, including network camera systems – knowledge in Exacq, Wave VMS a plus
• CAT5/6 network termination skills
• High precision/ detail-oriented
• Professional verbal and written communication skills
• Ability to work independently, with little supervision
• Ability to lead a team in larger jobs
• Works effectively and efficiently while performing all aspects of the required job

Preferred

• S2 training
• Brivo training
• DMP training
• IP / Network knowledge
• Working knowledge of Microsoft Office (Excel, Outlook, Word)

Benefits

• Medical
• Dental
• Vision
• Paid Time Off
• Paid Holidays
• 401(k) matching