Lead SAP ServiceNow Process Architect

Aptimized, LLC

United States

On-site

USD 120,000 - 190,000

Full time

4 days ago

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Job summary

Aptimized, LLC seeks an experienced SAP Business Process Consultant to design and optimize end-to-end SAP-ServiceNow workflows. You will translate business needs into integration requirements and partner with SAP and ServiceNow teams to ensure seamless process execution.

The role focuses on future-state workflows, requirements gathering, and design validation before handoff to technical teams for implementation. Strong BPMN and workshop facilitation skills are essential.

Qualifications

7+ years of SAP functional consulting experience.
5+ years of business process design and optimization.
Experience supporting SAP S/4HANA transformation programs.
Experience working with ServiceNow business teams and workflow owners.
Strong knowledge of BPMN, Visio, Signavio, ARIS, or process modeling tools.
Proven ability to facilitate workshops with business and executive stakeholders.

Responsibilities

Lead process discovery and requirements workshops with business stakeholders.
Document current-state and future-state business processes.
Identify process gaps, inefficiencies, and automation opportunities.
Create detailed process maps, swim lanes, user stories, and business requirements.
Ensure alignment between SAP processes and ServiceNow workflows.
Define business process touchpoints between SAP and ServiceNow.
Author functional specifications for integration requirements.
Establish data ownership and governance across both platforms.
Partner with SAP functional teams and ServiceNow product owners to align workflows.
Define approval workflows, exception handling, escalations, and reporting requirements.