ServiceNow Solutions Consultant: Design, Implement & Optimize

IBM

United States

Hybrid

USD 90,000 - 130,000

Full time

6 days ago
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Benefits offered by this job

Flexible work-life balance
Comprehensive benefits package

Job summary

IBM Consulting is seeking a skilled ServiceNow Consultant to deliver advisory and implementation services across ServiceNow capabilities. You will design, configure, and optimize workflows, dashboards, and integrations while collaborating with business and technical teams to translate client needs into effective solutions.

You will lead implementations from configuration through testing and deployment and provide post-go-live support for medium to high complexity enhancements, ensuring client

Qualifications

  • ServiceNow configuration and design of workflows, dashboards, reports, and integrations.
  • Experience leading implementations from configuration to deployment.
  • Ability to integrate ServiceNow with other systems using out-of-the-box capabilities.
  • Experience optimizing workflows, dashboards, reports for efficiency.
  • Support post-go-live enhancements and upgrades.

Responsibilities

  • Solution Design: design and configure workflows, dashboards, reports, and integrations using out-of-the-box capabilities to meet client needs.
  • Implementation Leadership: lead implementations from configuration through testing and deployment, ensuring successful project delivery.
  • Post-Go-Live Support: support post-go-live enhancements and upgrades of medium to high complexity, ensuring ongoing client satisfaction.
  • Process Improvement: help organizations maximize the value of their ServiceNow investment through best-practice process improvement and platform configuration.

Skills

ServiceNow Configuration
Implementation Delivery
Technical Integration
Solution Optimization
Platform Enhancements

Education

Bachelor's Degree

Job description

IBM Consulting is seeking a skilled ServiceNow Consultant to deliver advisory and implementation services across ServiceNow capabilities. You will design, configure, and optimize workflows, dashboards, and integrations while collaborating with business and technical teams to translate client needs into effective solutions.

You will lead implementations from configuration through testing and deployment and provide post-go-live support for medium to high complexity enhancements, ensuring client

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