ServiceNow Process Consultant for Strategic Optimization

iTech AG; Arlington (VA); On-site; USD 95,000 - 130,000; Full time

Job summary

A technology consulting firm in Virginia is seeking a ServiceNow Business Process Consultant to enhance federal customer engagements. The ideal candidate will lead process discovery and optimization efforts while translating business needs into actionable solutions. With 3+ years of experience in business process consulting and strong hands-on skills with ServiceNow, you will work closely with stakeholders to improve operational efficiency. Join us to deliver scalable solutions and drive business transformations.

Qualifications

• 3+ years of experience in business process consulting, analysis or design.
• Hands-on experience with ServiceNow implementations.
• Ability to analyze business processes and identify gaps.

Responsibilities

• Lead process discovery and optimization sessions.
• Facilitate workshops to assess current-state processes.
• Translate business needs into process definitions.

Skills

Business process consulting

ServiceNow implementation

Requirements gathering

Facilitation

Process mapping

Communication skills

Stakeholder engagement

Education

Bachelor’s degree in business administration, IT, or related field

ServiceNow Certified Systems Administrator (CSA)

Job description

A technology consulting firm in Virginia is seeking a ServiceNow Business Process Consultant to enhance federal customer engagements. The ideal candidate will lead process discovery and optimization efforts while translating business needs into actionable solutions. With 3+ years of experience in business process consulting and strong hands-on skills with ServiceNow, you will work closely with stakeholders to improve operational efficiency. Join us to deliver scalable solutions and drive business transformations.