Lead Sales Associate / Customer Service Representative

Drybar Shops; San Francisco (CA); On-site; USD 27,000 - 41,000; Full time

Benefits offered by this job

Discounts on all retail products

Flexible Hours

Ongoing training

Paid Time Off, vacation and sick

Membership and retail sales bonus

Job summary

Drybar is seeking enthusiastic Sales Associate / Customer Service Representatives in San Francisco to deliver outstanding service and drive sales in a fast-paced boutique environment. You will staff the front desk, answer questions, and guide clients through product options with a smile.

Ideal candidates have 1+ years in customer service, familiarity with POS systems, and a high school diploma or equivalent. Flexible hours and growth opportunities are offered in a vibrant team setting.

Qualifications

• 1+ years’ experience in a fast paced, customer service centric environment
• Previous experience with Point of Sale Systems strongly preferred
• Previous salon/spa experience preferred but not required
• High school diploma or equivalent
• Ability to work at a sustained, fast pace
• Excellent problem solving and troubleshooting skills
• Track record in providing over-the-top, amazing customer service!
• Ability to multitask with ease
• Frequently required to stand and/or walk for duration of 6-8 hour long shifts
• Has the technical ability and skills to operate a point of sale system
• Problem solver – use logic and support resources to solve problems at the front desk
• Maintains professional demeanor under pressure
• Drybar follows all applicable federal, state and local laws regarding background checks

Responsibilities

• Provide excellent customer service to clients at a fast paced retail environment
• Operate POS system and handle transactions accurately
• Maintain professional demeanor and assist customers with product questions and recommendations

Skills

Customer service

POS experience

Retail sales

Multitasking

Problem solving

Education

High school diploma

Tools

Point of Sale Systems

Job description

Overview

Drybar is a blow dry-only bar and our philosophy is simple. Focus on one thing and be the best at it. For us that’s blowouts. In fact, our tagline says it all: No cuts. No color. Just blowouts. We are looking for fantastic retail sales associates to provide excellent customer service to our clients.

Sales Associate / Customer Service Representative Benefits:

• Competitive compensation plan with potential to make between $19.61-$30 per hour depending on performance
• Paid Time Off, vacation and sick
• Membership and retail sales bonus
• Flexible Hours
• Discounts on all retail products
• Clear career path to grow as a professional
• Ongoing training

Sales Associate / Customer Service Representative Qualifications:

• 1+ years’ experience in a fast paced, customer service centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position)
• Previous experience with Point of Sale Systems strongly preferred
• Previous salon/spa experience preferred but not required
• High school diploma or equivalent
• Ability to work at a sustained, fast pace
• Excellent problem solving and troubleshooting skills
• Track record in providing over-the-top, amazing customer service!
• Ability to multitask with ease
• Frequently required to stand and/or walk for duration of 6-8 hour long shifts
• Has the technical ability and skills to operate a point of sale system
• Problem solver – use logic and support resources to solve problems at the front desk
• Maintains professional demeanor under pressure
• Drybar follows all applicable federal, state and local laws regarding background checks

If you are looking for a fun, fast paced, customer facing work environment, we want to hear from you!

Legal Disclaimer

©2023 DB Franchise, LLC (“DBF”). Each Drybar® shop is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops. All individuals hired by franchise owners’ shops are their employees, not those of DBF. Drybar® + design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license.