Sales Associate / Customer Service Representative

Drybar Shops; Windermere (FL); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Competitive pay + commissions

Free monthly services

Flexible hours

Discount on products/tools

Ongoing training

Job summary

Drybar Shops is seeking a Sales Associate / Customer Service Representative in Windermere, FL. The role focuses on delivering exceptional customer service for a blowout-only concept, with performance-based commissions on membership sales.

Qualifications include 2+ years in a fast-paced environment and POS familiarity; salon experience is a plus but not required. Flexible hours and ongoing training are offered as part of the role.

Qualifications

• Minimum 2+ years in a fast-paced, customer-service centric role.
• Strong communication and problem-solving abilities.
• Experience operating point-of-sale (POS) systems preferred.
• Salon/spa experience is a plus but not required.

Responsibilities

• Provide excellent customer service to Drybar clients.
• Operate POS system and process transactions.
• Support membership sales and product recommendations.

Skills

Customer service

Communication

Multitasking

Problem solving

Education

High school diploma or equivalent

Tools

POS Systems

Job description

Overview

Drybar is a blow dry-only bar and our philosophy is simple. Focus on one thing and be the best at it. For us that’s blowouts. In fact, our tagline says it all: No cuts. No color. Just blowouts. We are looking for fantastic retail sales associates to provide excellent customer service to our clients.

Sales Associate / Customer Service Representative Benefits:

• Competitive compensation starting at $15/hour with commission on membership sales!
• Free monthly services
• Flexible Hours
• Discount on retail products and tools
• Ongoing training

Sales Associate / Customer Service Representative Qualifications:

• 2+ years’ experience in a fast paced, customer service centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position)
• Previous experience with Point of Sale Systems strongly preferred
• Previous salon/spa experience preferred, but not required
• Track record in providing over-the-top, amazing customer service!
• Great communicator and detail oriented!
• Ability to work at a sustained, fast pace
• Frequently required to stand and/or walk for duration of 6-8 hour long shifts
• Excellent problem solving and troubleshooting skills
• Ability to multitask with ease
• Has the technical ability and skills to operate a point of sale system
• Problem solver – use logic and support resources to solve problems at the front desk
• Maintains professional demeanor under pressure at all times!
• High school diploma or equivalent

Legal Disclaimer

©2023 DB Franchise, LLC (“DBF”). Each Drybar® shop is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops. All individuals hired by franchise owners’ shops are their employees, not those of DBF. Drybar® + design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license.