Sales Associate / Customer Service Representative

Drybar Shops; Huntersville (NC); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

Free monthly services

Membership bonus

Flexible hours

Product discounts

Career path

Ongoing training

Job summary

Drybar Shops in Huntersville, NC is seeking a Sales Associate / Customer Service Representative to deliver exceptional service and support a fast-paced salon environment.

You will assist clients with blowouts, handle POS transactions, promote memberships, and contribute to a friendly team with flexible hours and growth opportunities.

Qualifications

• 1+ years’ experience in a fast paced, customer service centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position)
• Previous experience with Point of Sale Systems strongly preferred
• Previous salon/spa experience preferred but not required
• High school diploma or equivalent
• Ability to work at a sustained, fast pace
• Excellent problem solving and troubleshooting skills
• Track record in providing over-the-top, amazing customer service!
• Ability to multitask with ease
• Frequently required to stand and/or walk for duration of 6-8 hour long shifts
• Has the technical ability and skills to operate a point of sale system
• Problem solver – use logic and support resources to solve problems at the front desk
• Maintains professional demeanor under pressure
• Drybar follows all applicable federal, state and local laws regarding background checks

Responsibilities

• Provide excellent customer service to clients.
• Assist with membership sales and promotions.
• Operate POS system to process transactions.
• Maintain store cleanliness and product displays.

Skills

Customer service

Sales

Multitasking

Problem solving

Communication

Education

High school diploma or equivalent

Tools

POS systems

Job description

Overview

All Charlotte Area locations are under same management. All applications are reviews by the same recruiter.

Drybar is a blow dry-only bar and our philosophy is simple. Focus on one thing and be the best at it. For us that’s blowouts. In fact, our tagline says it all: No cuts. No color. Just blowouts. We are looking for fantastic retail sales associates to provide excellent customer service to our clients.

Sales Associate / Customer Service Representative Benefits:

• Competitive compensation plan with potential to make between $12 and $15 per hour depending on performance. Hourly wages starting @ $12.


• Free monthly services


• Membership sales bonus


• Flexible Hours


• Discounts on all retail products


• Clear career path to grow as a professional


• Ongoing training

Sales Associate / Customer Service Representative Qualifications:

• 1+ years’ experience in a fast paced, customer service centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position)


• Previous experience with Point of Sale Systems strongly preferred


• Previous salon/spa experience preferred but not required


• High school diploma or equivalent


• Ability to work at a sustained, fast pace


• Excellent problem solving and troubleshooting skills


• Track record in providing over-the-top, amazing customer service!


• Ability to multitask with ease


• Frequently required to stand and/or walk for duration of 6-8 hour long shifts


• Has the technical ability and skills to operate a point of sale system


• Problem solver – use logic and support resources to solve problems at the front desk


• Maintains professional demeanor under pressure


• Drybar follows all applicable federal, state and local laws regarding background checks

Legal Disclaimer

©2023 DB Franchise, LLC (“DBF”). Each Drybar® shop is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops. All individuals hired by franchise owners’ shops are their employees, not those of DBF. Drybar® + design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license.