Lead Sales Associate: Customer Experience Leader

Dollar General Corporation; Holyoke (MA); On-site; USD 21,000 - 22,000; Full time

Job summary

Dollar General Corporation is seeking a Lead Sales Associate to maintain a clean, organized store with a customer-first focus. You will assist customers, operate a cash register, stock merchandise, and support store leadership in daily operations to maximize profitability and customer satisfaction.

The role involves acting in a lead capacity in the absence of the Store Manager and requires strong communication, math, and merchandising skills.

Qualifications

• Effective interpersonal and oral communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow planogram and merchandise presentation guides.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
• Ability to perform cash register functions.
• Knowledge of cash handling procedures including cashier accountability and deposit control.

Responsibilities

• Provide superior customer service leadership; greet and assist customers.
• Operate cash register and scanner to itemize and total customer's purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary.
• Follow company work processes to receive, open and unpack boxes, cartons and totes of merchandise; stock merchandise, restock and rotate merchandise on shelves, and build merchandise displays.
• Clean the store; take out trash; dust and mop store floors; clean restroom and stockroom; and help set up sidewalk displays.
• Assist in implementation and maintenance of planograms.
• Open and close the store under specific direction of the Store Manager.
• Perform additional duties typically performed by the Store Manager or Assistant Store Manager, in their absence.

Skills

Interpersonal skills

Oral communication

Safety awareness

Planogram reading

Cash handling

Mathematical calculations

Cash register usage

Education

High school diploma or equivalent

Job description

Dollar General Corporation is seeking a Lead Sales Associate to maintain a clean, organized store with a customer-first focus. You will assist customers, operate a cash register, stock merchandise, and support store leadership in daily operations to maximize profitability and customer satisfaction.

The role involves acting in a lead capacity in the absence of the Store Manager and requires strong communication, math, and merchandising skills.