Lead, Ryan White HIV Case Management

Legacy Community Health; Houston (TX); Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

Paid Time Off & Holidays

Medical, Dental, Vision & Life

FSA

403(b) Retirement Plan with Company x

Short-Term & Long-Term Disability

$0 Copay for Legacy Provider visits

$0 Copay for prescriptions at LegacyPh

Travel Insurance & Pet Insurance

Subsidized Gym Membership

Job summary

Legacy Community Health is seeking a dedicated leader to oversee the Ryan White Case Management Team in Houston. You will supervise daily operations, ensure treatment and support services are accessible, trauma-informed, and patient-centered, and guide multidisciplinary collaboration to meet program goals.

You will drive quality improvements, manage staff development, and ensure compliant documentation and reporting while coordinating with partners to address patients' social determinants of

Qualifications

• MSW from a CSWE accredited program is required.
• Active LMSW licensure as defined by the Texas State Board of Social Worker Examiners is required.
• Three (3) years of paid work experience in social work post-degree (BSW/MSW) is required.
• Two (2) years of supervisor level experience including evaluating and managing performance.
• Experience with the Ryan White program and/or HIV treatment or prevention services preferred.
• Experience managing programs with direct reports and grant-funded activities.
• Leadership experience at a manager level is required.
• Familiarity with ethics and cultural humility is expected.
• Excellent communication and interpersonal skills across diverse stakeholders.
• Strong MS Office and EHRS competency is essential.

Responsibilities

• Provide direct supervision and manage daily activities of case management staff.
• Oversee daily operations of Ryan White Case Management services and ensure compliance with requirements.
• Interpret and implement program policies aligned with organizational values.
• Monitor performance metrics linked to patient outcomes and drive improvements.
• Supervise recruitment, training, and evaluations of licensed and unlicensed staff.
• Promote team competency in HIV care and trauma-informed practices.
• Support professional development and foster a collaborative environment.
• Ensure comprehensive care plans consider diverse patient needs.
• Monitor service delivery for access, efficiency, and quality of care.
• Provide guidance on complex cases with adherence to documentation standards.
• Lead quality management efforts, including audits and data review.
• Maintain accurate documentation and reporting; analyze data for trends.
• Collaborate with teams and partners to ensure coordinated care.
• Support billing and budget processes aligned with funding requirements.

Skills

MSW

LMSW

Supervisor experience

HIV care experience

Program management

Quality improvement

EHRS proficiency

MS Office

Education

MSW CSWE-accredited

Tools

EHRS system

MS Office

Job description

Legacy Community Health is seeking a dedicated leader to oversee the Ryan White Case Management Team in Houston. You will supervise daily operations, ensure treatment and support services are accessible, trauma-informed, and patient-centered, and guide multidisciplinary collaboration to meet program goals.

You will drive quality improvements, manage staff development, and ensure compliant documentation and reporting while coordinating with partners to address patients' social determinants of