Director, Strategic Accounts

present of AI; New York (NY); On-site; USD 150,000 - 240,000; Full time

Job summary

Henry seeks a Senior Operations lead in New York City to own a major enterprise brokerage partnership from start to finish.

You will secure new offices and teams, grow usage across capital markets, leasing and debt groups, and shape the account strategy with senior leaders.

Qualifications

• Requires experience inside a commercial real estate brokerage with deal-facing responsibilities.
• Experience in consulting or strategy and growing revenue-bearing client relationships.

Responsibilities

• Own one large enterprise brokerage partnership from start to finish.
• Build account plans and run a steady cadence with senior leaders.
• Hire and lead account managers as the partnership scales.

Skills

Account planning

Cadence with senior leaders

Executive relationship building

Consulting or strategy background

Job description

Operations · New York City · FullTime · Senior level

The role is to own one large enterprise brokerage partnership from start to finish, getting new offices and teams live and growing use across capital markets, leasing and debt groups. A strong candidate has spent time inside a commercial real estate brokerage in a deal facing seat and also worked in consulting or strategy, and has grown a revenue bearing customer relationship before. The work calls for building account plans, running a steady cadence with senior leaders, making the return case in the client's own numbers, and eventually hiring and leading account managers.

How it fits the AI era

The product turns a firm's underwriting models, comps and deal history into pitch decks and other deal materials, so much of the busywork around those documents is handled by the tool. What stays human is reading how teams actually work, earning trust with producers and market leaders, spotting risk in usage signals, and deciding where the product should go next. The account owner connects the client's real problems to the product and engineering teams, which is judgment and relationship work rather than automation.

How it builds AI experience

This seat offers hands on exposure to rolling out an AI product inside a large, traditional industry, including workflow discovery, template design and adoption tracking. A candidate can build that background by learning how AI tools fit into deal materials and by getting fluent in usage and health data for accounts. Experience selling or supporting a B2B software or AI product is listed as a plus, not a requirement.

Worth showing

• Consulting or strategy background


• Account planning and cadence


• Executive relationship building

This is our own read, written from the employer's posting and the company's Spotlight. The employer's posting is the source of truth for the role.

About Henry

Henry provides an AI assistant for commercial real estate brokerages to automate pitch decks, financial models, and underwriting, per the company.