Lead Retail Supervisor: Elevate Customer Experience

The North Face; Barstow (CA); On-site; USD 29,000 - 40,000; Full time

Job summary

The North Face Supervisor role in Barstow, CA is a frontline leadership position focused on supporting the store’s leadership team and delivering an exceptional customer experience. You will coach associates, ensure operational excellence across engagement, merchandising, and store standards, and help maximize store profitability.

Ideal candidates have 1+ years of retail leadership, strong communication, and a hands-on mindset.

Qualifications

• Foundational store leadership experience and track record of driving results.
• Strong coaching, motivation and ability to develop diverse teams.
• Excellent verbal and written communication across levels.
• Adaptable and flexible in a fast-paced retail environment.
• Able to work independently and manage shifting priorities.
• Comfortable using word processing, spreadsheets, and retail software tools.
• Physical ability to stand for long periods and perform tasks.

Responsibilities

• Deliver high level personalized customer engagement.
• Lead by example and coach associates to meet sales goals.
• Supervise daily store operations and workload.
• Assist with stockroom, inventory, and product flow.
• Maintain visual merchandising and stock replenishment.
• Support training and onboarding of new team members.
• Uphold store policies, safety standards and loss prevention.
• Foster an inclusive, collaborative store culture.

Skills

Leadership experience

Coaching

Communication

Flexibility

Problem solving

Retail software

Independent worker

Education

High School Diploma

Tools

POS systems

Microsoft Excel

Job description

The North Face Supervisor role in Barstow, CA is a frontline leadership position focused on supporting the store’s leadership team and delivering an exceptional customer experience. You will coach associates, ensure operational excellence across engagement, merchandising, and store standards, and help maximize store profitability.

Ideal candidates have 1+ years of retail leadership, strong communication, and a hands-on mindset.