Lead Retail Supervisor & Brand Ambassador

Tapestry; Miami (FL); Hybrid; USD 23,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Brand Ambassador in Miami to lead in-store initiatives, elevate the customer experience, and support brand goals. You will embody Coach values, drive store performance, and foster an inclusive, collaborative culture across the team.

The role emphasizes coaching, recruiting, and implementing company initiatives while maintaining adherence to policies and delivering exceptional service to every guest.

Qualifications

• 1+ years of lead supervisor experience in retail.
• Ability to lift up to 50 lbs and perform physical tasks as needed.
• Strong data-driven mindset to boost store performance.

Responsibilities

• Maintain strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience
• Lead implementation of Company initiatives and support full operation of the business
• Maintain a growth mindset for business and personal development initiatives
• Recruiting, interviewing, performance evaluation, high-level training as needed
• Provide feedback and guidance to improve individual and team performance
• Adheres to and enforces company policies and store procedures

Skills

Leadership

Customer focused

Team development

Sales driven

Job description

Coach is seeking a Brand Ambassador in Miami to lead in-store initiatives, elevate the customer experience, and support brand goals. You will embody Coach values, drive store performance, and foster an inclusive, collaborative culture across the team.

The role emphasizes coaching, recruiting, and implementing company initiatives while maintaining adherence to policies and delivering exceptional service to every guest.