Lead Retail Sales & Operations Associate

The Salvation Army; Royal Oak (MD); On-site; USD 23,000 - 29,000; Part time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Growth opportunities

Job summary

The Salvation Army Thrift Store in Royal Oak, MI is seeking a dedicated Lead Store Sales Associate to support our store management team and help maintain efficient operations while delivering excellent customer service. The role includes assisting with product sales and acquisition, opening/closing procedures, banking and deposits, inventory turnover, and leading staff in the absence of management.

Staffing requires strong English communication and basic computer skills, plus a high school

Qualifications

• High School Diploma or equivalent is required.
• Retail experience is required.
• Ability to speak, write and understand English for effective communication.
• Basic computer skills including Point of Sale System and payroll program.

Responsibilities

• Support management with product sales and acquisition.
• Implement store opening and closing procedures.
• Handle banking and daily deposits.
• Execute strategies to meet product acquisition, production and sales goals.
• Manage product rotation process and inventory turnover.
• Create an enjoyable shopping experience with positive customer service skills.
• Handle customer complaints as needed.
• Support store maintenance and appearance.
• Maintain displays and floor layout plans.
• Identify ways to improve store appeal.
• Provide direction to staff in absence of management.

Skills

English communication

Cash handling

Customer service

Education

High School Diploma or equivalent

Tools

Point of Sale (POS) System

Payroll program

Job description

The Salvation Army Thrift Store in Royal Oak, MI is seeking a dedicated Lead Store Sales Associate to support our store management team and help maintain efficient operations while delivering excellent customer service. The role includes assisting with product sales and acquisition, opening/closing procedures, banking and deposits, inventory turnover, and leading staff in the absence of management.

Staffing requires strong English communication and basic computer skills, plus a high school