Store Lead & Customer Experience Specialist - Part-Time

Kroc Center; Royal Oak (MI); On-site; USD 23,000 - 29,000; Part time

Benefits offered by this job

Employee discount

Employee assistance program

Professional development

Job summary

The Salvation Army Thrift Store in Royal Oak, MI is seeking a Lead Store Sales Associate to support store operations and management. This part-time position includes evenings, weekends, and holidays as scheduled, with pay ranging from $16.73 to $21 per hour.

Responsibilities include supervising daily sales, opening/closing procedures, banking, inventory management, and delivering excellent customer service while supporting the mission of The Salvation Army.

Qualifications

• Must have high school diploma or equivalent.
• English language skills required for effective communication.
• Experience using POS and payroll software preferred.

Responsibilities

• Support management with product sales and acquisition.
• Implement store opening and closing procedures.
• Handle banking and daily deposits.
• Execute strategies to meet product acquisition, production and sales goals.
• Manage product rotation process and inventory turnover.
• Create an enjoyable shopping experience with positive customer service skills.
• Handle customer complaints as needed.
• Support store maintenance and appearance.
• Maintain displays and floor layout plans.
• Identify ways to improve store appeal.
• Provide direction to staff in absence of management.
• Communicate effectively with store management regarding operations.
• Support implementation of policies and procedures.
• Document and report concerns in behavior or attitude.
• Assist others with basic register problem solving.

Skills

English proficiency

POS system

Payroll software

Cash handling

Education

High School Graduate or Equivalent

Job description

The Salvation Army Thrift Store in Royal Oak, MI is seeking a Lead Store Sales Associate to support store operations and management. This part-time position includes evenings, weekends, and holidays as scheduled, with pay ranging from $16.73 to $21 per hour.

Responsibilities include supervising daily sales, opening/closing procedures, banking, inventory management, and delivering excellent customer service while supporting the mission of The Salvation Army.