Lead Retail Associate — Drive Community Impact

The Salvation Army USA Central Territory; West Bloomfield Charter Township (MI); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Comprehensive benefits package

On-the-job training

Job summary

The Salvation Army Thrift Store in West Bloomfield, MI is seeking a Lead Sales Associate to support store leadership and manage daily retail operations. The role emphasizes customer service, efficient cash handling, and driving sales while maintaining a welcoming store environment.

We offer paid training, opportunities for professional development, and a comprehensive benefits package. This position requires a reliable, team-oriented individual willing to work evenings, weekends, and holidays as

Responsibilities

• Support management with product sales and acquisition
• Implement store opening and closing procedures
• Handle banking and daily deposits
• Execute strategies to meet product acquisition, production and sales goals
• Manage product rotation process and inventory turnover
• Create an enjoyable shopping experience with positive customer service skills
• Handle customer complaints as needed
• Support store maintenance and appearance
• Maintain displays and floor layout plans
• Identify ways to improve store appeal
• Provide direction to staff in absence of management
• Communicate effectively with store management regarding operations
• Support implementation of policies and procedures
• Document and report concerns in behavior or attitude
• Assist others with basic register problem solving

Job description

The Salvation Army Thrift Store in West Bloomfield, MI is seeking a Lead Sales Associate to support store leadership and manage daily retail operations. The role emphasizes customer service, efficient cash handling, and driving sales while maintaining a welcoming store environment.

We offer paid training, opportunities for professional development, and a comprehensive benefits package. This position requires a reliable, team-oriented individual willing to work evenings, weekends, and holidays as