Lead Retail Associate — Community Impact & Growth

The Salvation Army North & Central Illinois Division; West Bloomfield Charter Township (MI); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Comprehensive benefits package

Professional development and growth

Employee Discount

Employee Assistance Program

Job summary

The Salvation Army North & Central Illinois Division in West Bloomfield, MI is seeking a Lead Store Sales Associate. This full-time role supports the store management team, drives sales, and helps maintain efficient daily operations, including opening and closing procedures and accurate deposits.

You will enhance the shopping experience with friendly service, manage displays and inventory turnover, and step in to lead staff when management is absent.

Qualifications

• Schedule includes evenings, weekends, and holidays as scheduled.
• 40 hours per week with full-time commitment.
• Customer service and sales focus in a thrift store setting.

Responsibilities

• Support management with product sales and acquisition
• Implement store opening and closing procedures
• Handle banking and daily deposits
• Execute strategies to meet product acquisition, production and sales goals
• Manage product rotation process and inventory turnover
• Create an enjoyable shopping experience with positive customer service skills
• Handle customer complaints as needed
• Support store maintenance and appearance
• Maintain displays and floor layout plans
• Identify ways to improve store appeal
• Provide direction to staff in absence of management
• Communicate effectively with store management regarding operations
• Support implementation of policies and procedures
• Document and report concerns in behavior or attitude
• Assist others with basic register problem solving

Job description

The Salvation Army North & Central Illinois Division in West Bloomfield, MI is seeking a Lead Store Sales Associate. This full-time role supports the store management team, drives sales, and helps maintain efficient daily operations, including opening and closing procedures and accurate deposits.

You will enhance the shopping experience with friendly service, manage displays and inventory turnover, and step in to lead staff when management is absent.