Lead Retail Sales Associate - Community Impact & Growth

The Salvation Army North & Central Illinois Division; Utica (MI); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Comprehensive benefits package

Employee discount

Employee Assistance Program

Job summary

The Salvation Army Thrift Store in Utica, MI is seeking a Lead Store Sales Associate to support our store management team. This full-time role helps ensure efficient retail operations, delivers excellent customer service, and contributes to our mission by turning donations into funding for programs that help people in our community.

Responsibilities include assisting with opening and closing procedures, managing banking and deposits, maintaining displays and floor plans, and guiding staff in the

Responsibilities

• Support management with product sales and acquisition
• Implement store opening and closing procedures
• Handle banking and daily deposits
• Execute strategies to meet product acquisition, production and sales goals
• Manage product rotation process and inventory turnover
• Create an enjoyable shopping experience with positive customer service skills
• Handle customer complaints as needed
• Support store maintenance and appearance
• Maintain displays and floor layout plans
• Identify ways to improve store appeal
• Provide direction to staff in absence of management
• Communicate effectively with store management regarding operations
• Support implementation of policies and procedures
• Document and report concerns in behavior or attitude
• Assist others with basic register problem solving

Job description

The Salvation Army Thrift Store in Utica, MI is seeking a Lead Store Sales Associate to support our store management team. This full-time role helps ensure efficient retail operations, delivers excellent customer service, and contributes to our mission by turning donations into funding for programs that help people in our community.

Responsibilities include assisting with opening and closing procedures, managing banking and deposits, maintaining displays and floor plans, and guiding staff in the