Lead Retail & Print Solutions Specialist

FedEx Office; San Diego (CA); On-site; USD 59,027,000 - 69,314,000; Full time

Benefits offered by this job

Health, vision and dental insurance

Tuition reimbursement

Job summary

FedEx Office in San Diego is seeking a Lead Consultant to deliver high-quality customer service while coordinating store activities and complex print/graphics jobs. You will take orders, provide pricing, and guide customers on FedEx Office products and services, including finishing services and large job management.

The role requires strong communication, leadership on shift, and the ability to manage multiple tasks in a fast-paced store environment.

Qualifications

• High school diploma or equivalent education.
• 2+ years of specialized experience.
• Excellent verbal and written communication skills.

Responsibilities

• Demonstrates consultative behaviors to ensure friendly, expert service is delivered to all customers.
• Manages production flow to ensure all production orders are done right and on time.
• Takes customer orders, gives pricing information, performs consultative selling, and logs production jobs.
• Provides leadership to team members on an assigned shift and assists in training.

Skills

Communication skills

Customer service

Team leadership

Education

High school diploma or equivalent

Job description

FedEx Office in San Diego is seeking a Lead Consultant to deliver high-quality customer service while coordinating store activities and complex print/graphics jobs. You will take orders, provide pricing, and guide customers on FedEx Office products and services, including finishing services and large job management.

The role requires strong communication, leadership on shift, and the ability to manage multiple tasks in a fast-paced store environment.