Lead Retail Print & Shipping Specialist

FedEx; Conroe (TX); On-site; USD 21,000 - 28,000; Full time

Job summary

FedEx Office in Conroe, TX seeks a Lead Consultant to deliver expert service across print, signs & graphics and shipping. You’ll take customer orders, quote pricing, manage production flow and coordinate store activities to ensure orders are completed on time.

You’ll lead by example, train teammates, and handle POS transactions while maintaining accuracy in daily sales and reports. This role requires strong communication and ability to work in a fast-paced store environment.

Qualifications

• High school diploma or equivalent; 2+ years of specialized experience.
• Excellent verbal and written communication skills.
• Must meet FedEx Office employment qualifications at hiring time.

Responsibilities

• Demonstrates consultative service to deliver expert help to customers.
• Manages production flow and logs production jobs.
• Takes orders, provides pricing, and recommends FedEx Office products.
• Leads digital imaging, scheduling and complex order setup.
• Interacts across shifts and assists in training teammates.

Skills

Consultative selling

Customer service

Leadership

Communication

Education

High school diploma or equivalent

Job description

FedEx Office in Conroe, TX seeks a Lead Consultant to deliver expert service across print, signs & graphics and shipping. You’ll take customer orders, quote pricing, manage production flow and coordinate store activities to ensure orders are completed on time.

You’ll lead by example, train teammates, and handle POS transactions while maintaining accuracy in daily sales and reports. This role requires strong communication and ability to work in a fast-paced store environment.