Lead Retail Manager – Accessories & Shoes

Nordstrom; Charlotte (NC); On-site; USD 44,000 - 70,000; Full time

Benefits offered by this job

Benefits package

Merchandise discount

Job summary

Nordstrom in Charlotte is seeking a Sales Department Manager who will coach and develop a high-performing team to deliver outstanding customer service. You will lead by example, set and exceed sales goals, and create a business plan to align department and store objectives while fostering a culture of service.

On the floor you will actively sell, build relationships, partner with the merchant team to ensure the right merchandise, and guide staff through recruiting, training, and motivation to

Qualifications

• 1+ years of successful retail management experience.
• Experience leading and motivating teams to be the best they can be.
• Competitive drive and entrepreneurial confidence to succeed in a commission-based environment.
• A passion for teaching and coaching employees to achieve goals and deliver outstanding customer service.
• A proven track record of developing, planning and executing business strategies to maximize opportunities.
• Strong communication skills to inspire, direct and lead.

Responsibilities

• Recruit, hire, train, develop and motivate your team – their success is your success.
• Lead by example - set and exceed personal and company goals while emphasizing the importance of delivering amazing customer service every day.
• Use fashion knowledge and business skills to create a solid business plan for department, store and individual goals.
• Build long lasting relationships and create a loyal customer following by actively selling on the floor.
• Partner with the merchant team to ensure you have the merchandise your customers will love.

Skills

Retail management

Team leadership

Commission-based sales

Customer service

Merchandising

Communication skills

Job description

Nordstrom in Charlotte is seeking a Sales Department Manager who will coach and develop a high-performing team to deliver outstanding customer service. You will lead by example, set and exceed sales goals, and create a business plan to align department and store objectives while fostering a culture of service.

On the floor you will actively sell, build relationships, partner with the merchant team to ensure the right merchandise, and guide staff through recruiting, training, and motivation to