Retail Sales Floor Manager: Lead, Coach & Drive Growth

Jersey Hired; Wayne (NJ); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical/Vision/Dental

Merchandise Discount

Paid Time Away

Job summary

Nordstrom is seeking an experienced Store Department Manager to coach, develop, and motivate a sales team to deliver outstanding customer service.

You will recruit and train staff, lead by example, and build a business plan with the team to meet department, store, and individual goals. You’ll actively sell on the floor and collaborate with the merchant team to ensure we stock merchandise customers will love.

Qualifications

• 1+ year of successful retail management experience.
• Experience leading and motivating teams.
• Competitive drive and entrepreneurial confidence in a commission-based environment.
• Passion for teaching and coaching employees to achieve goals and deliver outstanding customer service.
• Proven track record of developing and executing business strategies.
• Strong communication and interpersonal skills to inspire and lead.

Responsibilities

• Recruit, hire, train, develop and motivate your team to their success.
• Lead by example, set and exceed personal and company goals while emphasizing outstanding customer service daily.
• Use fashion knowledge and business skills to create a business plan that enables your team to meet department, store, and individual goals.
• Build long lasting relationships and create a loyal customer following by actively selling on the floor.
• Partner with the merchant team to ensure you have the merchandise your customers will love.

Skills

Retail management

Team leadership

Communication skills

Coaching & mentoring

Entrepreneurial mindset

Job description

Nordstrom is seeking an experienced Store Department Manager to coach, develop, and motivate a sales team to deliver outstanding customer service.

You will recruit and train staff, lead by example, and build a business plan with the team to meet department, store, and individual goals. You’ll actively sell on the floor and collaborate with the merchant team to ensure we stock merchandise customers will love.