Lead Retail Chocolates Shift Supervisor

Lindt & Sprüngli (USA) Inc.; Schaumburg (IL); On-site; USD 21,000 - 23,000; Full time

Job summary

Lindt & Sprüngli (USA) Inc. in Schaumburg, IL is seeking a Shift Supervisor to lead daily store operations and deliver a premium customer experience. You will drive sales, supervise staff, and ensure adherence to Lindt standards, including product knowledge, presentation, and customer engagement.

This role requires availability nights, weekends, and holidays, with compensation in the $15–$17/hour range. Join a premium brand known for chocolate expertise and exceptional service, and play a key

Qualifications

• Proven track record in sales within a retail environment.
• Ability to take direction and effectively delegate and execute through others.
• Good basic math and/or accounting skills.

Responsibilities

• Meet or exceed weekly, monthly, and annual sales plans.
• Train and develop staff to deliver knowledgeable, friendly service.
• Supervise staff to achieve sales goals and company standards.
• Manage inventory, cash handling, and quality assurance procedures.
• Maintain store cleanliness and ensure policy compliance.

Skills

Proven sales background

Delegation and leadership

Basic math / accounting skills

Education

High School Graduate or equivalent

Job description

Lindt & Sprüngli (USA) Inc. in Schaumburg, IL is seeking a Shift Supervisor to lead daily store operations and deliver a premium customer experience. You will drive sales, supervise staff, and ensure adherence to Lindt standards, including product knowledge, presentation, and customer engagement.

This role requires availability nights, weekends, and holidays, with compensation in the $15–$17/hour range. Join a premium brand known for chocolate expertise and exceptional service, and play a key