Lead Retail Associate: Customer-First Leader

Dollar General Corporation; Myerstown (PA); On-site; USD 17,000 - 21,000; Full time

Job summary

Dollar General Corporation is seeking a Lead Sales Associate to maintain a clean, organized store with a customer-first focus. Duties include assisting customers, operating a cash register, stocking merchandise, and supporting store management in the absence of the Store Manager.

You will perform essential responsibilities such as greeting customers, processing purchases, stocking, maintaining planograms, and ensuring safety and accuracy in daily operations.

Qualifications

• Effective interpersonal and oral communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow planogram and merchandise presentation guides.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
• Ability to perform cash register functions.
• Knowledge of cash, facility, and safety control policies and practices.
• Knowledge of cash handling procedures including cashier accountability and deposit control.
• Ability to drive own vehicle to the bank to deposit money.

Responsibilities

• Provide superior customer service leadership; greet and assist customers.
• Operate cash register and scanner to itemize and total customer's purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary.
• Follow company work processes to receive, open and unpack boxes, cartons and totes of merchandise; stock merchandise, restock and rotate merchandise on shelves, and build merchandise displays.
• Clean the store; take out trash; dust and mop store floors; clean restroom and stockroom; and help set up sidewalk displays.
• Assist in implementation and maintenance of planograms.
• Open and close the store under specific direction of the Store Manager.
• Perform additional duties typically performed by the Store Manager or Assistant Store Manager, in their absence.

Skills

Customer service

Cash handling

Stock management

Planogram adherence

Safety awareness

Supervisory experience

Communication skills

Mathematical ability

Bank deposit handling

Team leadership

Education

High school diploma or equivalent

Six months supervisory experience

Job description

Dollar General Corporation is seeking a Lead Sales Associate to maintain a clean, organized store with a customer-first focus. Duties include assisting customers, operating a cash register, stocking merchandise, and supporting store management in the absence of the Store Manager.

You will perform essential responsibilities such as greeting customers, processing purchases, stocking, maintaining planograms, and ensuring safety and accuracy in daily operations.